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What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

What is dailypoint?

dailypointâ„¢ emerges as the leading solution beyond traditional property management systems for both independent hotels and large hospitality chains. By consolidating data from essential sources such as PMS, POS systems, websites, newsletters, and Wi-Fi, dailypointâ„¢ creates a detailed and cohesive guest profile. The platform utilizes sophisticated data cleaning methods and cutting-edge artificial intelligence (AI) to significantly improve guest insights. As a cloud-based software-as-a-service (SAAS) offering, it lays a strong groundwork for centralized data management (CDM). Featuring 16 unique modules, dailypointâ„¢ is further augmented by the dailypointâ„¢ Marketplace, which includes over 170 partner solutions. This extensive integration enables dailypointâ„¢ to support effective marketing (CRM) initiatives and optimize direct sales while addressing every facet of the customer journey, thus benefiting all hotel departments. Additionally, the integrated Privacy Dashboard is crucial for ensuring adherence to GDPR regulations, underscoring the significance of data privacy in the modern hospitality sector. The adaptability of dailypointâ„¢ not only enhances operational efficiency but also positions hotels to better utilize data for enriching guest experiences. Furthermore, its comprehensive approach allows hotels to stay competitive in an ever-evolving industry landscape.

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Integrations Supported

OPERA Cloud PMS
WhatsApp

Integrations Supported

protel MICE

API Availability

API Availability

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Company Facts

Organization Name

Toedt, Dr. Selk & Coll

Date Founded

2005

Company Location

Germany

Company Website

www.dailypoint.com

Categories and Features

Categories and Features

Data Management

Not specified

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