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What is Ethnio?

Enhance continuous exploration within your product team by utilizing a comprehensive participant management platform specifically designed for UX research. With a personalized CRM system, you can easily oversee all interactions with participants, ensuring nothing slips through the cracks. By employing tags, notes, segments, and filters, you can keep your participant organization tidy, making essential engagement records readily available. Participants can conveniently choose from various time slots and book their sessions via a weekly calendar view, streamlining the process and eliminating the hassle of account creation. Furthermore, a Combined Calendar feature lets you gather all studies in a single interface, allowing stakeholders to engage smoothly in ongoing, individual, or multiple studies with integrated details for Zoom or other meeting venues. You can offer incentives across more than 140 countries and multiple currencies, while also putting limits in place to mitigate potential tax issues for recipients. Financial management can be handled through invoices or credit cards, guaranteeing that all rewards are meticulously tracked and accounted for, which boosts the overall effectiveness of your research endeavors. By optimizing participant management and fostering engagement, your team will be better equipped to extract meaningful insights from user interactions, ultimately leading to more informed product decisions. This structured approach not only enhances the research process but also helps build stronger relationships with participants, paving the way for future collaborations.

What is ARCS?

ARCS® offers a dynamic and enjoyable platform for panel members to organize and participate in studies, enhancing the efficiency of your operations while fostering engagement with your participants. This panel management solution enables you to identify and qualify suitable individuals for studies, ensuring optimal panel interaction. Achieving study completion relies heavily on your ability to maintain a group of "highly engaged" participants. With ARCS' interactive member portal, managing participants becomes seamless, allowing for easy scheduling, screening, survey administration, and profile creation. Additionally, you have the ability to dictate communication frequency and grant participants the autonomy to select their preferred engagement methods. Furthermore, ARCS assists in developing a tailored incentive program that may include points, products, and gift cards, ensuring motivation remains high among participants. The platform's comprehensive tools facilitate automated reward management while still permitting you to oversee the incentives, ultimately leading to a more effective research process. Overall, ARCS not only streamlines participant management but also enhances the overall research experience for both researchers and participants alike.

Media

Media

Integrations Supported

Microsoft Outlook
Zoom

Integrations Supported

Microsoft Outlook
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ethnio

Date Founded

2011

Company Location

United States

Company Website

ethn.io

Company Facts

Organization Name

Marketing Systems Group

Date Founded

1987

Company Location

United States

Company Website

www.m-s-g.com

Categories and Features

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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Popular Alternatives

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