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What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

What is ChargePay?

Simplify Chargeback Management with Ease and Maximize Your Revenue Recovery. ChargePay utilizes cutting-edge AI technology to autonomously manage, challenge, and secure victories in chargeback disputes, eliminating the need for your direct involvement. Reap the benefits of consistently winning over 80% of chargebacks effortlessly, even while you enjoy your downtime, through our comprehensive Chargeback Management solution. By harnessing advanced AI capabilities, ChargePay crafts compelling representments for incoming chargebacks, boosting your likelihood of achieving favorable outcomes. With ChargePay's innovative features, you can respond to chargebacks in real time, resulting in faster resolutions and less hassle for your team. Recover an impressive portion of lost revenue and achieve remarkable success rates in chargeback disputes with our streamlined process. Thanks to the power of AI, the entire chargeback management flow remains automated, giving you the freedom to concentrate on other vital areas of your business. ChargePay’s AI continuously learns to identify fraudulent chargebacks, providing proactive defenses to protect your enterprise. As chargebacks arise, ChargePay’s AI creates instant representments, significantly improving your win rate without requiring any manual work. With ChargePay, you can relish the ease of automated chargeback responses, ensuring that your business remains safeguarded while maximizing revenue potential. In this way, ChargePay allows businesses to not only recover lost revenue but also enhance their overall operational efficiency.

Media

Media

Integrations Supported

Amiko
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Merchanto
MidMetrics
Midigator
PAYARC
Quavo
Shieldify
Shopify
Verdivo

Integrations Supported

Amiko
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Merchanto
MidMetrics
Midigator
PAYARC
Quavo
Shieldify
Shopify
Verdivo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Company Facts

Organization Name

ChargePay

Date Founded

2020

Company Location

United States

Company Website

www.chargepay.ai/

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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