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What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

What is ChargeSentry?

Stop wasting your time and resources dealing with chargebacks! With ChargeSentry, you can automatically reclaim your lost revenue without the hassle. ChargeSentry stands out from the competition by being more affordable, user-friendly, and quicker to implement. Engaging in the tedious process of responding to chargebacks often proves to be ineffective due to inadequate evidence and cumbersome procedures. Many existing chargeback response services can be costly, involve lengthy contracts, and still leave you with additional work on your plate. Founded by experienced professionals from the e-commerce and merchant processing sectors, ChargeSentry was created to assist small and medium-sized online merchants in streamlining their chargeback responses and preventing revenue loss. Our team has amassed over 15 years of expertise in tackling chargebacks, ensuring that you can focus on growing your business rather than getting bogged down in disputes. Now, you can regain control over your finances and protect your hard-earned revenue effortlessly.

Media

Media

Integrations Supported

Amiko
Bank of America Business Advantage
BlueSnap
Braintree
Chargeback Gurus
Chargebackhit
Chase Business Complete Banking
Elavon
Merchanto
MidMetrics
Midigator
PAYARC
PayPal
Paysafe
Shieldify
TSYS
WooCommerce
Worldpay

Integrations Supported

Amiko
Bank of America Business Advantage
BlueSnap
Braintree
Chargeback Gurus
Chargebackhit
Chase Business Complete Banking
Elavon
Merchanto
MidMetrics
Midigator
PAYARC
PayPal
Paysafe
Shieldify
TSYS
WooCommerce
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Company Facts

Organization Name

ChargeSentry

Company Location

United States

Company Website

www.chargesentry.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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