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What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

What is ChargebackStop?

ChargebackStop is a powerful chargeback management platform designed to automatically prevent disputes and recover lost revenue for businesses across industries. Using advanced tools like Ethoca Alerts and Verifi RDR, the platform delivers real-time pre-chargeback notifications, enabling swift action that typically reduces dispute rates by up to 95% within two months. ChargebackStop helps merchants craft strong representment cases to win more chargebacks and maximize revenue recovery. By effectively managing chargebacks and minimizing risk, businesses can confidently reduce overly aggressive fraud rules, leading to a 5-8% uplift in payment acceptance and overall revenue growth. Trusted by startups and enterprises alike, ChargebackStop provides a user-friendly interface, expert support, and ongoing updates to stay ahead of fraud trends. The platform offers full coverage for multiple payment types and geographic regions, ensuring broad protection. Additional free tools such as dispute assistants and refund policy generators enhance fraud prevention efforts. With ChargebackStop, companies gain a comprehensive, scalable solution to chargeback challenges. Its proactive approach not only safeguards revenue but also improves operational efficiency. Ultimately, ChargebackStop empowers businesses to control chargebacks, enhance payment acceptance, and grow confidently.

Media

Media

No images available

Integrations Supported

Amiko
BlueSnap
CelerisPay
Chargeback Gurus
Chargebackhit
Merchanto
MidMetrics
Midigator
NOTO 360
PAYARC
Quavo
Shieldify
Verdivo

Integrations Supported

PayPal
Shopify
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Company Facts

Organization Name

ChargebackStop

Date Founded

2023

Company Website

www.chargebackstop.com

Categories and Features

Categories and Features

Chargeback Management

Not specified

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