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What is Ethoca?

Ethoca is partnering with merchants and card issuers around the world to deliver precise purchase information to consumers exactly when they need it. This effort not only boosts the customer experience but also reduces the occurrence of friendly fraud while encouraging digital advancement. Yet, this is just the initial step! In cases of fraud, recovering lost funds becomes an effortless endeavor, conserving both time and monetary resources. Together, we can tackle these obstacles! It is crucial to avoid perceiving your customers as potential offenders, as this viewpoint can adversely affect your profits. Your logo encapsulates your brand’s identity and acts as a recognizable and trustworthy emblem for your customers – and it does even more than that. By collaborating with leading financial institutions, we have transformed your logo into a valuable asset that provides transparency regarding purchases and the merchants involved. The goal is straightforward: to eliminate transaction confusion, reduce chargebacks, improve brand recognition, and significantly enhance the customer experience. In achieving this, we aim to cultivate lasting loyalty and trust that will ultimately benefit your business over time. By embracing this approach, you can ensure that your customers remain engaged and satisfied, paving the way for a more successful future.

What is Disputifier?

Our platform generates and submits customized responses automatically, which have proven to significantly improve your success rates during disputes. Utilizing advanced machine learning methodologies, we can identify and cancel orders that are likely to result in chargebacks, thereby allowing you to confidently process a larger number of orders. Each month, we manage thousands of disputes, which gives us the opportunity to run split tests on various strategies. Consequently, the responses you receive are backed by data and are highly efficient. Disputifier can be employed across an unlimited number of Shopify stores, but each store does require its own individual Disputifier account to maintain distinct response templates and notifications tailored to their specific requirements. This arrangement ensures that the messaging is perfectly aligned with the unique needs of each store. As a holistic solution for managing and preventing disputes and chargebacks, Disputifier utilizes cutting-edge algorithms and artificial intelligence to assess numerous data points, allowing us to make well-informed and strategic decisions for each case. With Disputifier, you can have confidence that your dispute management strategy will be both effective and streamlined. Additionally, our platform is constantly evolving, integrating feedback and new data to enhance performance over time.

Media

Media

Integrations Supported

2Checkout
Afterpay
Amazon Pay
Amiko
Authorize.Net
BlueSnap
Braintree
CelerisPay
Chargeback Gurus
Chargebackhit
Klarna
Merchanto
MidMetrics
PAYARC
PayPal
Shieldify
Shopify
Stripe
Verdivo

Integrations Supported

2Checkout
Afterpay
Amazon Pay
Amiko
Authorize.Net
BlueSnap
Braintree
CelerisPay
Chargeback Gurus
Chargebackhit
Klarna
Merchanto
MidMetrics
PAYARC
PayPal
Shieldify
Shopify
Stripe
Verdivo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.05 per order
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ethoca

Date Founded

2005

Company Location

Canada

Company Website

www.ethoca.com

Company Facts

Organization Name

Disputifier

Company Website

www.disputifier.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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