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What is Etiya Chatbot?

In the current business environment, improving the experiences of both customers and employees has become a primary priority for many strategic plans. As a result, utilizing the right technological solutions is crucial for effectively and swiftly addressing the needs of these groups. Chatbots, which can be either rule-based or driven by artificial intelligence, function as sophisticated conversational agents that replicate human interaction through digital messaging, facilitating real exchanges for a variety of purposes such as obtaining information and performing tasks. Rule-based chatbots provide automated replies that follow set guidelines, making them particularly effective for simplifying notification systems through direct information sharing and request handling. On the other hand, AI-driven chatbots deliver customized communication shaped by data and insights from various sources, improving resource allocation and operational efficiency while offering a more personalized user experience. As organizations become increasingly aware of the advantages these technologies offer, the prevalence of chatbots is steadily increasing, transforming how companies connect with their customers and employees. This shift not only enhances engagement but also drives innovation in customer service and internal processes.

What is Continually?

Never miss out on potential leads from your website by incorporating chatbots and live chat features that deliver friendly and engaging interactions 24/7. This solution consistently offers the quickest and simplest way to add a bot to your site. Today's consumers expect immediate answers, and chatbots play a crucial role in lead generation by providing automatic responses, even when you're offline or in a different time zone. Our user-friendly drag-and-drop bot builder makes it simple to develop intricate bots. You can handle incoming inquiries through a centralized inbox or take charge of chatbot dialogues as required. Additionally, enable your customers to effortlessly set up meetings at convenient times for both parties, all without any burden on your end. Effortlessly link new leads to your email distribution list, CRM, and other platforms. To get started, just insert our embed code into your website or use our WordPress plugin for a fast installation. By doing so, you will not only improve customer engagement but also significantly boost your lead generation strategies. Moreover, with the right setup, you can watch your business thrive as these tools work round the clock to nurture and convert potential customers.

Media

Media

Integrations Supported

ActiveCampaign
Drip
Easyflow
Fullstory
Google Analytics
Google Calendar
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Hyperise
Integrately
Mailchimp
Microsoft 365
Moosend
Salesforce
Slack
Stackreaction
WordPress
Zapier

Integrations Supported

ActiveCampaign
Drip
Easyflow
Fullstory
Google Analytics
Google Calendar
HelpShelf
HubSpot CRM
HubSpot Customer Platform
Hyperise
Integrately
Mailchimp
Microsoft 365
Moosend
Salesforce
Slack
Stackreaction
WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Etiya

Date Founded

2004

Company Location

Holland

Company Website

www.etiya.com/en/products/chatbot

Company Facts

Organization Name

Continually

Date Founded

2018

Company Location

United Kingdom

Company Website

continual.ly/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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