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What is Expedify?
Expedify represents a state-of-the-art CRM solution that harnesses the power of artificial intelligence to transform how organizations manage their customer relationships. Unlike traditional CRMs, Expedify operates proactively and adaptively, providing real-time insights and automating communication to support better decision-making.
Notable Features:
- Smart Automation: Predicts customer behavior, sends personalized messages, and optimizes workflows for greater productivity.
- Engaging Multichannel Communication: Enables seamless interaction across various platforms, such as WhatsApp, removing the need for third-party applications.
- Customized Customer Journeys: Personalizes interactions and monitors the journey of leads from the first contact to successful conversion.
- Sophisticated Predictive Analytics: Uses AI to forecast customer actions, allowing for more strategic sales and marketing initiatives.
Furthermore, Expedify’s groundbreaking methodology empowers businesses to strengthen their relationships with clients, which can significantly boost customer satisfaction and loyalty over time. This innovative CRM not only streamlines processes but also fosters a deeper understanding of customer needs and preferences.
What is CRM9?
CRM9 is a highly advanced, cloud-based Customer Relationship Management platform that seamlessly combines sales, marketing, and customer support into one unified system. It offers extensive management of contacts and leads by diligently documenting every engagement, thereby creating detailed 360° profiles of customers. The platform's sales pipeline feature provides a visual representation of deal progress, enabling precise forecasting and efficient workflow automation, which ultimately helps businesses close deals with greater success. Additionally, it incorporates marketing automation capabilities for targeted email campaigns, customer segmentation, and comprehensive analytics, significantly improving engagement rates. The integrated service desk effectively manages tickets and escalations across various channels, which contributes to enhanced customer satisfaction. Users gain access to real-time dashboards and reporting tools that offer insights into sales performance, customer behavior, and overall team productivity. Moreover, CRM9 leverages AI-enhanced automation and predictive analytics, along with customizable workflows to ensure robust data protection and regulatory compliance at all times. This all-encompassing platform not only facilitates the cultivation of strong relationships but also boosts operational efficiency and drives business expansion. With CRM9, organizations are well-equipped to navigate the constantly changing landscape of customer interactions and market trends, ensuring they remain competitive and responsive to their clients' needs. Ultimately, CRM9 stands as a vital resource for any business aiming to thrive in today's dynamic marketplace.
Media
No images available
Integrations Supported
G2
API Availability
Has API
API Availability
Has API
Pricing Information
$25/month
Free Trial Offered?
Free Version
Pricing Information
300 INR/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Expedify
Date Founded
2018
Company Location
India
Company Website
app.expedify.ai/
Company Facts
Organization Name
CRM9
Date Founded
2025
Company Location
India
Company Website
www.crm9.in/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
