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What is Experience Hotel?
A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.
What is Amadeus Central Reservations System (CRS)?
The Amadeus Central Reservation System (CRS) is a sophisticated solution designed to manage hotel availability, pricing, and inventory from a single platform. This system enhances pricing strategies and inventory management, allowing hotels to maximize their revenue and improve operational efficiency. With its API-first architecture, Amadeus CRS seamlessly connects with external systems and supports scalability, enabling hotels to add or modify features without disrupting ongoing operations. Furthermore, it provides the flexibility for localized adjustments while maintaining corporate consistency, making it particularly suitable for large hotel chains with diverse needs. In conclusion, the system not only boosts operational efficiency but also equips hotels with the tools necessary to remain competitive in an ever-evolving marketplace. As the hospitality industry continues to change, having such a robust system is essential for success.
Integrations Supported
ArpónWin Surfing
CanopyDeploy
Cendyn CMS
Cendyn Guestrev
Cendyn Proposals
Cendyn Revintel
FX-Port
FairPlanner
Glowing
IDeaS G3 RMS
Integrations Supported
ArpónWin Surfing
CanopyDeploy
Cendyn CMS
Cendyn Guestrev
Cendyn Proposals
Cendyn Revintel
FX-Port
FairPlanner
Glowing
IDeaS G3 RMS
API Availability
Has API
API Availability
Has API
Pricing Information
€2.5 per room per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Experience Hotel
Date Founded
2013
Company Location
United States
Company Website
www.experience-hotel.com
Company Facts
Organization Name
Amadeus
Date Founded
1987
Company Location
Spain
Company Website
www.amadeus-hospitality.com/amadeus-central-reservation-system/
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking