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What is Explainit?

Elevate your customer experience by rapidly developing a ChatGPT-driven chatbot tailored for your documentation, which also enhances community interaction. This groundbreaking tool leverages advanced AI capabilities to grasp the intricacies of your documentation and offer accurate, contextually relevant answers. In contrast to conventional methods that simply extract text, this innovative solution promotes interactive dialogue, allowing users to ask questions, get responses, and even seek further clarifications. While AI may sometimes yield surprising outcomes, we prioritize transparency by providing references for the content generated, enabling users to independently verify information. You can easily adjust the sources as necessary, and additionally, customize your chatbot's appearance by choosing its logo, name, and link, ensuring it reflects your brand identity. With these extensive personalization options, you can cultivate a deeper connection with your audience while significantly enhancing the overall user experience, making your chatbot not just a tool, but a valuable member of your customer engagement strategy.

What is CuServly?

The CuServly AI chatbot for customer service is engineered to support communication in 95 languages and is specifically designed to meet the unique requirements of your business, making it an exceptional AI-powered solution for client assistance. With a few straightforward clicks, you can develop and train a natural language chatbot that can seamlessly manage any customer inquiry. CuServly grants you comprehensive authority over the chatbot's knowledgebase, allowing for personalization of key features like the logo, color scheme, avatar, chatbot name, welcome message, and fallback responses for when the bot encounters insufficient information. You can enhance your chatbot’s capabilities by using specific website URLs or file content as data sources, which helps it accumulate relevant information. By inputting a URL (like a FAQ page) or uploading a range of data files (such as PDF, DOC, TXT, XLS, PPT, or CSV formats), you can significantly improve the chatbot's accuracy in addressing customer queries. The more detailed the content you provide, the better the chatbot's performance will be in delivering precise responses. Furthermore, CuServly allows you to oversee the chatbot’s knowledgebase via a user-friendly interface, where you can effortlessly add, alter, or delete data units as necessary to maintain an optimized customer support experience. This extensive level of customization and adaptability ensures that CuServly becomes an essential asset for any company aiming to improve their customer engagement. Ultimately, the platform not only enhances efficiency but also fosters a more personalized interaction between businesses and their customers.

Media

Media

Integrations Supported

CSS
ChatGPT
Google Cloud Platform
JavaScript
Microsoft Excel
Microsoft Word
OpenAI
PowerPoint

Integrations Supported

CSS
ChatGPT
Google Cloud Platform
JavaScript
Microsoft Excel
Microsoft Word
OpenAI
PowerPoint

API Availability

Has API

API Availability

Has API

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Pricing Information

€29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Explainit

Company Website

explainit.mzslabs.com

Company Facts

Organization Name

CuServly

Company Website

www.cuservly.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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