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Ratings and Reviews 0 Ratings
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ManageEngine ADManager PlusADManager Plus is a user-friendly management and reporting solution for Windows Active Directory (AD) that assists both AD administrators and help desk staff in their everyday operations. Featuring a centralized and intuitive web-based interface, this software simplifies complex operations like bulk user account management and the delegation of role-based access to help desk agents. Additionally, it produces an extensive array of AD reports that are crucial for meeting compliance audit requirements. The tool also offers mobile applications, allowing AD professionals to manage user tasks conveniently from their mobile devices while on the move. This flexibility ensures that administrators can maintain productivity and oversight, regardless of their location.
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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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JobmaJobma serves as a globally recognized virtual interviewing platform that companies rely on for their hiring processes. It encompasses a variety of virtual interview functionalities, such as one-way video interviews that can be pre-recorded, live video sessions, automated scheduling, coding assessments tailored for technical roles, and additional features to enhance the hiring experience. Equipped with AI-driven capabilities, Jobma includes automated scoring, proctoring, and transcription services to help mitigate unconscious bias during the recruitment process while also streamlining time management for employers. Additionally, Jobma boasts several notable features, including: - Seamless integration with leading ATS and CRM systems, as well as compatibility with over 5,000 applications through Zapier. - Comprehensive support options ranging from live chat to email and telephone assistance. - Certification in SOC 2 Type II, along with compliance with GDPR and CCPA, ensuring robust security and privacy for user data. - Compatibility across a multitude of devices, offering support for desktop and mobile browsers, alongside dedicated iOS and Android applications for both candidates and employers. - Accessibility options to accommodate candidates with special needs, ensuring an inclusive hiring process. With availability in 16 different languages, Jobma proudly serves over 3,000 clients across more than 50 countries, affirming its global impact in the recruitment industry. This extensive reach highlights Jobma's commitment to providing innovative solutions that meet diverse hiring needs around the world.
What is Express Scribe?
Express Scribe is a no-cost audio playback software tailored for transcriptionists and typists, offering features such as foot pedal control and variable playback speeds. It includes integration with speech-to-text engines and accommodates multiple audio formats like DSS and DCT. Additionally, users can effortlessly load audio files from various sources, including email, LAN, FTP, and local drives, as well as from Express Delegate. This software also allows for the docking of conventional handheld dictation devices, enhancing its versatility for professionals in the field. Overall, Express Scribe provides a comprehensive solution for efficient transcription tasks.
What is Enghouse Smart Interaction Recording?
An all-encompassing system for recording across multiple channels, monitoring quality, and performing voice analytics is employed by enterprises around the world, providing compliance and security enhancements that raise service standards. By utilizing advanced audio mining and speech-to-text technologies, in conjunction with a refined text indexing and search system, organizations can extract invaluable insights about their customers. The Smart Interaction Recording functions as a cloud-centric, multi-tenant platform that enables Telecom Operators to present a comprehensive suite of services. This capability allows operators to provide their corporate clients with compliant recording solutions specifically designed for sectors such as finance, insurance, and healthcare, ensuring adherence to regulatory mandates while boosting operational efficiency. In addition, this flexible platform fosters ongoing enhancements in customer engagement, satisfaction, and overall service delivery, ultimately contributing to a more client-focused approach.
Integrations Supported
Dragon Speech Recognition
Microsoft Word
WordPerfect Office
Integrations Supported
Dragon Speech Recognition
Microsoft Word
WordPerfect Office
API Availability
Has API
API Availability
Has API
Pricing Information
$39.95/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NCH Software
Date Founded
1993
Company Location
United States
Company Website
www.nch.com.au/scribe/index.html
Company Facts
Organization Name
Enghouse Networks
Date Founded
1984
Company Location
Canada
Company Website
enghousenetworks.com
Categories and Features
Medical Transcription
Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording