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What is Exterro?

Exterro offers a comprehensive eDiscovery software platform designed to streamline and enhance all phases of e-discovery, from preservation to production. By integrating all components of e-discovery, Exterro facilitates quicker case resolution while significantly lowering costs. The Exterro Software Platform serves as a cohesive solution that brings together all of Exterro’s e-discovery and information governance tools. With over 30 data integrations, users can swiftly gather information from various sources and gain deeper insights into their cases. This focused approach allows for the collection of only pertinent data, thereby minimizing the overall data set. Additionally, Exterro's Privacy Solutions aid teams in efficiently navigating compliance with essential regulations such as the European Union’s General Data Protection Regulation and the California Consumer Privacy Act, among other privacy laws. By using Exterro’s tools, organizations can foster a more effective and compliant data management strategy.

What is Consentric?

IMPORTANCE OF PROTECTING CUSTOMER DATA When seeking permission, it is crucial to treat customers' personal information as a valuable asset. By analyzing data that has been permitted, you can obtain a more profound understanding of your customers' needs and preferences. Enhancing the value exchange between your business and customers is essential for building long-lasting relationships. ENHANCING CUSTOMER CONNECTIONS Being transparent about how personal data is used can foster greater trust among customers. Customers should have the ability to adjust their permission settings through an easily accessible online platform. Offering detailed consent options can help maintain customer permissions effectively. ADHERENCE TO REGULATIONS All interactions with customers can be documented in a single centralized system. It is important to manage the six legal bases established by GDPR diligently. You should also record the privacy policy that was in effect at the time consent was obtained. Providing a reliable audit trail is necessary for maintaining accountability. SALESFORCE FUNCTIONALITY Salesforce offers various clouds that support sales, marketing, service, and financial sectors. You can efficiently manage leads and contacts through Tasks and Cases. Utilizing snap-ins enables you to access permissions data across every customer interaction seamlessly. Standard web-to-lead functionalities are available without the necessity for custom solutions, ensuring compliance with GDPR articles. This integration allows for a streamlined approach to managing customer relationships while prioritizing data privacy.

Media

Media

Integrations Supported

1Data
Alfresco Digital Business Platform
Box
Confluence
Druva
Gmail
Google Calendar
Google Drive
IBM FileNet Content Manager
Informatica MDM
Jira
LawTrac
Microsoft OneDrive
Microsoft SharePoint
Mitratech LegalHold
Oracle Database
Oracle WebCenter Content
SQL Server
Skype

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

POA
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Exterro

Date Founded

2004

Company Location

United States

Company Website

exterro.com

Company Facts

Organization Name

MyLife Digital

Date Founded

2014

Company Location

United Kingdom

Company Website

consentric.io

Categories and Features

AI Legal

Not specified

Data Mapping

Not specified

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

GDPR Compliance

Access Control
Data Mapping

GRC

Not specified

Legal

Not specified

Legal Hold

Not specified

Categories and Features

Data Privacy Management

Consent Management
Risk Management

GDPR Compliance

Consent Management
Risk Management

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