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What is Ebix FACTS?

The FACTS® product suite serves a diverse range of industries through a cohesive information system that encompasses Health, Indemnity, TPA, PPO, HMO, PHO, IPA, MSO, Group Administration, COBRA, Section 125-Integrated Flexible Benefits, and Workers' Compensation with Integrated Managed Care, providing comprehensive coverage around the clock. Since the introduction of HIPAA, the foundational design of the FACTS® system has focused on solutions that comply with HIPAA regulations. With a strong commitment to making the path to HIPAA compliance as smooth and efficient as possible, FACTS® emphasizes preparation well ahead of mandated federal deadlines. The fully integrated and interactive systems offered by FACTS®—which can be accessed through both the Internet and voice—empower healthcare professionals and administrators with 24/7 access to critical claims and benefit information, while also facilitating real-time transactions such as online EDI claim submissions. By leveraging these resources, organizations can greatly improve their risk management and insurance oversight processes. In addition, FACTS® is unwavering in its commitment to ongoing enhancement of its services to better meet the evolving needs of its users, ensuring that they are always equipped with the best tools available. This dedication to improvement underscores the company's mission to provide exceptional support tailored to the challenges faced by its clientele.

What is ALYCE Claims Management?

ALYCE caters specifically to municipalities and self-insured entities, managing claims related to Workers' Compensation, Auto Liability, and Auto Property. The platform's user-friendly interface prominently displays key data points on the primary claim pages, such as a financial overview, while additional information can be accessed through a simple scroll or click. It features a robust multi-tiered system that fulfills employer reporting needs, tailored to various locations and departments. Furthermore, ALYCE supports recovery processes that encompass salvage, subrogation, and payments from excess carriers. The system also streamlines the management of recurring and scheduled payments, complete with diary alerts for important deadlines. Automated diaries are generated based on significant events, financial transactions, and timelines to ensure nothing is overlooked. Additionally, the software facilitates the automatic creation of form letters for claimants, attorneys, and other involved parties, enhancing communication and efficiency throughout the claims process. This comprehensive approach ensures that all aspects of claims management are effectively addressed, providing peace of mind to its users.

Media

Media

Integrations Supported

Gradelink SIS

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

$25000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ebix

Date Founded

1989

Company Location

United States

Company Website

www.ebix.com/facts

Company Facts

Organization Name

Brightwork

Date Founded

1998

Company Location

United States

Company Website

www.brightworkinc.com

Categories and Features

Claims Processing

Adjustor Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Customer Management
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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