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What is Ebix FACTS?

The FACTS® product suite serves a diverse range of industries through a cohesive information system that encompasses Health, Indemnity, TPA, PPO, HMO, PHO, IPA, MSO, Group Administration, COBRA, Section 125-Integrated Flexible Benefits, and Workers' Compensation with Integrated Managed Care, providing comprehensive coverage around the clock. Since the introduction of HIPAA, the foundational design of the FACTS® system has focused on solutions that comply with HIPAA regulations. With a strong commitment to making the path to HIPAA compliance as smooth and efficient as possible, FACTS® emphasizes preparation well ahead of mandated federal deadlines. The fully integrated and interactive systems offered by FACTS®—which can be accessed through both the Internet and voice—empower healthcare professionals and administrators with 24/7 access to critical claims and benefit information, while also facilitating real-time transactions such as online EDI claim submissions. By leveraging these resources, organizations can greatly improve their risk management and insurance oversight processes. In addition, FACTS® is unwavering in its commitment to ongoing enhancement of its services to better meet the evolving needs of its users, ensuring that they are always equipped with the best tools available. This dedication to improvement underscores the company's mission to provide exceptional support tailored to the challenges faced by its clientele.

What is COBRAGuard?

They delegate COBRA management to proficient COBRA administrators, enabling them to focus on boosting their profitability. When faced with time constraints, inadequate staffing, or a lack of expertise, turn to COBRAGuard for a streamlined, effective, and affordable solution to your COBRA administration needs. Our proprietary web-based platform, COBRATrak, ensures you have instant access to vital information at any time, day or night. Wave goodbye to endless searching, the stress of staying updated, and the burdens of system maintenance! Instead, enjoy the peace of mind and diminished stress that come with effortless COBRA administration. Clients who try COBRATrak often find it hard to revert to their old processes, and we proudly maintain a customer retention rate of over 98 percent! This impressive figure underscores the trust and satisfaction our clients have in the dependability and effectiveness of our offerings. By choosing our services, you’re not just opting for convenience; you’re investing in a solution that enhances your overall operational efficiency.

Media

Media

Integrations Supported

Gradelink SIS

Integrations Supported

Gradelink SIS

API Availability

Has API

API Availability

Has API

Pricing Information

$25000 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$29.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ebix

Date Founded

1989

Company Location

United States

Company Website

www.ebix.com/facts

Company Facts

Organization Name

COBRAGuard

Date Founded

2001

Company Location

United States

Company Website

www.cobraguard.net

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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