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What is fcase?

fcase serves as a comprehensive Fraud Orchestrator, taking a unified approach to the management of fraud that surpasses basic standalone detection methods by implementing an enterprise-wide strategy. This all-encompassing perspective on fraud data enables the standardization of interactions related to fraud cases, operational workflows, and governance frameworks, while also facilitating the normalization of performance and quality metrics. By leveraging next-generation technologies, fcase merges various data platforms and aggregates information from diverse fraud detection sources, allowing for the effective management of fraudulent activities at an enterprise scale through adaptive analytics. Covering a broad spectrum of financial crimes, risk compliance, and customer care systems, fcase centralizes alerts and events into a singular platform, catering to all your needs for reporting fraud investigations and ensuring compliance. Furthermore, fcase streamlines the management of multichannel fraud data, enhances data analytics centralization, and significantly boosts operational efficiency. For additional insights or to discover how we can enhance your fraud operations, please don’t hesitate to contact us at fraud.com.

What is BlueVenn?

A Customer Data Platform paired with an Omnichannel Marketing Hub allows for the seamless integration of customer interactions across multiple devices and channels, providing personalized omnichannel experiences that significantly boost customer engagement and foster long-term loyalty. BlueVenn acts as a robust platform for overseeing customer data, ensuring compliance, and orchestrating customer journeys through sophisticated analytics and machine learning, which enable highly targeted personalized interactions. Our cutting-edge drag-and-drop tools for customer analytics, segmentation, and predictive insights give users instant access to crucial data, while the omnichannel customer journey builder tailors every online and offline customer interaction for optimal impact. This integration not only simplifies data management but also elevates the overall customer experience, nurturing stronger connections with clients. By leveraging these advanced features, businesses can respond to customer needs more effectively and adapt strategies in real time.

Media

Media

Integrations Supported

Amazon S3
Amazon Web Services (AWS)
Fresh Relevance
Google Cloud BigQuery
HubSpot Marketing Hub
Kustomer
Listrak
Marigold Engage+
Marketo
Pure360
Sailthru
Salesforce
Salesforce Marketing Cloud
Textlocal
Twilio
Udentify
Upland Mobile Messaging
Upland Rant & Rave
Webex Campaign
dotdigital Engagement Cloud

Integrations Supported

Amazon S3
Amazon Web Services (AWS)
Fresh Relevance
Google Cloud BigQuery
HubSpot Marketing Hub
Kustomer
Listrak
Marigold Engage+
Marketo
Pure360
Sailthru
Salesforce
Salesforce Marketing Cloud
Textlocal
Twilio
Udentify
Upland Mobile Messaging
Upland Rant & Rave
Webex Campaign
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2,333 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

fraud.com

Date Founded

2022

Company Location

United Kingdom

Company Website

www.fraud.com/products/fcase-fraud-orchestration

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

www.bluevenn.com

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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