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What is FOSMS?

We developed the Field Operations Safety Management System, known as FOSMS, to streamline the collection and management of information related to field operations. This innovative solution allows utility personnel to utilize their mobile devices for documenting compliance during safety inspections, reporting field hazards, and managing equipment inspections effectively. The creation of FOSMS was based on thorough research in collaboration with prominent electric, gas, and water utility firms. Following the success of this product, we founded UtilSoft, a wholly-owned subsidiary of Capricorn Systems, dedicated to the marketing and sales efforts of FOSMS. At Capricorn Systems, we take pride in delivering top-notch solutions by implementing efficient processes and assembling skilled teams focused on fulfilling our customer’s requirements. Established in 1991 in the Atlanta Metro Area, our company has consistently showcased its technical skills, specialization in digital services, and innovative approach to product development. Throughout the years, we have broadened our service offerings to include government organizations, insurance companies, and the energy sector, earning a reputation as a reliable partner in these fields. Our dedication to excellence compels us to relentlessly pursue improvements and adapt to the ever-changing needs of our clients, ensuring we remain at the forefront of industry advancements. As we look to the future, our commitment to innovation and client satisfaction will continue to drive our strategic initiatives.

What is AMCS Utility Billing?

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Capricorn Systems

Date Founded

1991

Company Location

United States

Company Website

capricornsys.com/products-portfolio/fosms/

Company Facts

Organization Name

AMCS Group

Date Founded

2003

Company Location

Ireland

Company Website

www.amcsgroup.com/solutions/utility-billing/

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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