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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
What is FRAFOS ABC SBC Platform?
FRAFOS has introduced the ABC Session Border Controller (SBC), an adaptable solution designed for VoIP service providers and businesses, which operates efficiently on high-performance hardware, dedicated systems, and virtual setups. This SBC delivers strong session border control, signaling mediation, call routing, and advanced media server features, meeting the dynamic needs of VoIP and Next Generation Networks (NGN). Key features include the Cluster Configuration Manager (CCM) for streamlined management of multiple SBCs, built-in support for announcements and transcoding on the device itself, as well as the capability to record calls utilizing SIPREC. Moreover, the ABC SBC enhances network security through strategies such as rate limiting, content control, topology hiding, and effective media management, which work together to reduce the risks associated with fraud and denial-of-service attacks. It is designed to accommodate up to 5,000 simultaneous calls on standard hardware and offers load balancing for VoIP traffic, making it an invaluable resource in contemporary communication frameworks. With its extensive range of features, the ABC SBC is well-equipped to satisfy the requirements of users ranging from small businesses to large-scale service providers, thereby establishing itself as a cornerstone in VoIP technology solutions. Its adaptability and robust capabilities ensure it remains relevant in an ever-evolving technological landscape.
What is Adtran NetVanta 4000 Series?
The NetVanta 4000 Series is designed to support carrier bundled services with speeds up to 1 Gbit/s, making it an excellent choice for enterprise-level internet connectivity that facilitates secure and efficient corporate communication. Different models in this series feature Power over Ethernet (PoE) technology, integrated switching capabilities, VPN functionalities, and dedicated voice monitoring tools. Moreover, each NetVanta 4000 device can act as an eSBC, offering a versatile application platform right at the customer's site. They also allow for software upgrades to keep pace with evolving VoIP services, accommodating up to 1000 concurrent calls. In particular, the NetVanta 4148 model is equipped with four routed, autosensing Gigabit interfaces, two of which can accept fiber connections, along with an 8-port Gigabit Ethernet switch. These interfaces can be set up for either LAN or WAN configurations, providing essential Ethernet redundancy and ensuring immediate failover in case of link disruptions. With part number 17004148F1, the NetVanta 4148, when enhanced with the feature pack, can accommodate as many as 500 VPN tunnels, which offers substantial scalability for expanding businesses. This capability not only guarantees that organizations can efficiently respond to growing demands but also reinforces their overall connectivity infrastructure. Consequently, the NetVanta 4000 Series stands out as a robust solution for organizations seeking reliable and flexible communication options.
Integrations Supported
gaiia
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FRAFOS
Date Founded
2010
Company Location
Germany
Company Website
www.frafos.com/abc-sbc
Company Facts
Organization Name
Adtran
Company Location
United States
Company Website
www.adtran.com/en/products-and-services/business-solutions/access-routers-and-ip-gateways/netvanta-4000-series
