
Ultatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location.
Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs.
One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors.
As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties.
In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it.
Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
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Designed to drive business ROI, enhance corporate communication and eliminate compliance risks, 3Q is the premier European enterprise video platform. While video is critical for engagement among C-level executives and decision-makers, data sovereignty is non-negotiable. 3Q solves this issue by providing a highly scalable, 100% GDPR-compliant platform that is hosted exclusively in Germany. Whether you are broadcasting global town halls, hosting lead-generating webinars or managing a secure internal video academy, 3Q delivers the reliability of a broadcast-quality service without the unpredictable costs of legacy enterprise suites. Our transparent, modular 'pay-as-you-go' pricing starts at just €89 per month, drastically reducing the total cost of ownership. With features such as a WCAG 2.1 accessible player, AI-automated translations for global reach and seamless integration with existing marketing workflows, 3Q empowers your teams to boost productivity and securely connect with audiences, all backed by our five-star, 24/7 support.
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OpenScape Session Border Controller
Mitel's OpenScape Session Border Controller (SBC) stands out as a remarkably flexible solution, delivering broad SIP interoperability, advanced media management, and robust security capabilities. Designed specifically for VoIP environments, this controller adeptly manages the termination of SIP sessions on the WAN side, ensuring that incoming traffic is authenticated while meticulously inspecting SIP and media packets for any protocol inconsistencies or anomalies. Furthermore, the OpenScape SBC plays a crucial role in managing firewall "pin holes" for RTP and SRTP media streams, reinforcing its security measures. Its wide-ranging compatibility covers not only Mitel’s MiVoice Business, MiVoice MX-ONE, and MiVoice 5000 but also includes OpenScape Voice, OpenScape 4000, and OpenScape Business, making it a comprehensive solution for businesses of varying scales. This solution supports multiple deployment strategies, such as virtualized software for VMware ESXi, and is expected to soon integrate with commercial off-the-shelf hardware, including Lenovo servers, along with a gateway option featuring Kontron servers. Consequently, it empowers organizations with the versatility to select the most appropriate infrastructure tailored to their unique operational needs, ultimately enhancing their communication capabilities. This adaptability is essential in today’s dynamic technological landscape.
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MiVoice Business
The on-premises business phone system that offers all the vital tools needed for your organization to improve customer engagement. Central to Mitel's top-tier on-site communication solutions is MiVoice Business, which encompasses MiCollab, MiTeam Meetings, and MiContact Center Business, enabling staff to enjoy the advantages of integrated, scalable, and mobile communications effortlessly. This system provides your organization with everything required to raise communication standards through efficient mobility, collaborative teamwork, video conferencing, and exceptional customer experience management. MiVoice Business is designed to serve businesses of varying sizes, from 5 to 130,000 users, whether they operate from a single venue or multiple locations across the globe. Additionally, the software deployed on Mitel Collaboration Service Appliances can function on standard x-86 servers within a virtual environment, simplifying processes by minimizing the need for numerous devices—this is particularly beneficial for clients choosing a centralized unified communications approach. With MiVoice Business, companies can guarantee that their communication framework is both adaptable and strong, promoting continuous growth and innovation. Ultimately, this comprehensive solution empowers organizations to meet the ever-evolving demands of modern communication.
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