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What is Secunet SBC?

The Secunet SBC, developed in partnership with Secunet, is meticulously designed to fulfill the rigorous security standards of organizations that require elite protection. This cutting-edge solution integrates FRAFOS technology with the powerful secunetWall firewall, establishing a secure infrastructure that guarantees thorough protection and filtration of data streams at multiple levels such as network, transport, voice, and application layers. Certified by the German Federal Office for Information Security (BSI) under ID BSI-DSZ-CC-1089, it proudly holds the esteemed CC EAL 4+ rating, demonstrating its robustness against serious cyber threats. In addition, the Secunet SBC features remarkable integration capabilities, as recognized by telephone system manufacturer Mitel, which awarded it the Mitel compatible seal and acknowledged Secunet as a reliable Mitel Developer Partner. Among its key attributes are secure VoIP communication for both internal and external networks, versatile audio and video gateway functionalities, a user-friendly GUI for administration, remote configuration and updates, and enhanced system reliability through failover and georedundancy across multiple sites. Moreover, this innovative product not only protects communications but also prepares organizations for future technological developments, ensuring they remain competitive in an ever-evolving digital landscape.

What is MiVoice Business?

The on-premises business phone system that offers all the vital tools needed for your organization to improve customer engagement. Central to Mitel's top-tier on-site communication solutions is MiVoice Business, which encompasses MiCollab, MiTeam Meetings, and MiContact Center Business, enabling staff to enjoy the advantages of integrated, scalable, and mobile communications effortlessly. This system provides your organization with everything required to raise communication standards through efficient mobility, collaborative teamwork, video conferencing, and exceptional customer experience management. MiVoice Business is designed to serve businesses of varying sizes, from 5 to 130,000 users, whether they operate from a single venue or multiple locations across the globe. Additionally, the software deployed on Mitel Collaboration Service Appliances can function on standard x-86 servers within a virtual environment, simplifying processes by minimizing the need for numerous devices—this is particularly beneficial for clients choosing a centralized unified communications approach. With MiVoice Business, companies can guarantee that their communication framework is both adaptable and strong, promoting continuous growth and innovation. Ultimately, this comprehensive solution empowers organizations to meet the ever-evolving demands of modern communication.

Media

Media

Integrations Supported

Integrations Supported

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

FRAFOS

Date Founded

2010

Company Location

Germany

Company Website

www.frafos.com/secunet-sbc

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Categories and Features

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Telephony

Call Center Management
Contact Management
Inbound Reporting
VoIP
Voice & Data Integration

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