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What is FUGU?

FUGU specializes in self-learning systems for fraud prevention, with its advanced software meticulously monitoring online payments after transactions because we truly believe that EVERY PAYMENT COUNTS! With a month-to-month operational model that poses no risk or long-term commitments, FUGU significantly minimizes false declines by 50%, successfully contests chargeback disputes 60% of the time, and detects various forms of fraudulent activity, including friendly fraud. Additionally, FUGU provides a chargeback liability shift service, addressing both fraud and authorization reason codes. Living up to our motto, "EVERY PAYMENT COUNTS," we implement a distinctive KYC system that streamlines verification processes, enhancing the success rates to be among the highest in the industry. FUGU is an essential tool for online payment systems, catering to: 1. eCommerce platforms - compatible with all environments, including a dedicated Shopify app 2. Payment gateways 3. Software as a Service (SaaS) - offering continuous risk assessments 4. Investment firms and exchanges for managing investor deposits 5. Gaming and casino industries 6. Banks and credit card companies 7. Chargeback guarantees FUGU is compatible with all major eCommerce platforms and provides tailored solutions, including fraud detection and prevention applications for Shopify, WooCommerce, Magento, BigCommerce, and Wix, ensuring comprehensive protection across the board. Furthermore, our commitment to excellence means we continually adapt and improve our offerings to meet the evolving needs of the market.

What is Chargehound?

Chargehound is an automated solution designed to help businesses recover revenue lost from chargebacks by simplifying the process of creating and submitting dispute responses. Its advanced platform automatically retrieves transaction details and necessary evidence from payment processors, eliminating the need for manual data collection and reducing the risk of human mistakes. When a chargeback occurs, the system promptly generates a comprehensive and tailored response using well-structured templates that include vital information such as shipping records, payment history, and insights about the customer. These responses are then submitted automatically on behalf of the user, ensuring adherence to deadlines and facilitating a smoother dispute resolution process. Chargehound also features a user-friendly dashboard that delivers real-time analytics, allowing businesses to track, manage, and assess their chargeback activities, which promotes greater transparency concerning dispute results. Moreover, by utilizing this innovative technology, companies can prioritize their main operations while Chargehound adeptly handles the intricate nature of chargeback disputes, thus driving operational efficiency. In addition, the platform’s ability to analyze chargeback trends can empower businesses to implement preventative measures, further safeguarding their revenue.

Media

Media

Integrations Supported

BigCommerce
Braintree
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PayPal
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
Stripe
VTEX
Wix
WooCommerce
Zendesk Chat

Integrations Supported

BigCommerce
Braintree
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
PayPal
PrestaShop
Promise2Pay
Re:amaze
Shopify
Squarespace
Stripe
VTEX
Wix
WooCommerce
Zendesk Chat

API Availability

Has API

API Availability

Has API

Pricing Information

$99
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FUGU Risk

Date Founded

2018

Company Location

Israel

Company Website

bit.ly/39DMjF0

Company Facts

Organization Name

Chargehound

Company Location

United States

Company Website

www.chargehound.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

KYC

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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