Ratings and Reviews 5 Ratings
Ratings and Reviews 0 Ratings
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What is FUGU?
FUGU specializes in self-learning systems for fraud prevention, with its advanced software meticulously monitoring online payments after transactions because we truly believe that EVERY PAYMENT COUNTS!
With a month-to-month operational model that poses no risk or long-term commitments, FUGU significantly minimizes false declines by 50%, successfully contests chargeback disputes 60% of the time, and detects various forms of fraudulent activity, including friendly fraud. Additionally, FUGU provides a chargeback liability shift service, addressing both fraud and authorization reason codes.
Living up to our motto, "EVERY PAYMENT COUNTS," we implement a distinctive KYC system that streamlines verification processes, enhancing the success rates to be among the highest in the industry.
FUGU is an essential tool for online payment systems, catering to:
1. eCommerce platforms - compatible with all environments, including a dedicated Shopify app
2. Payment gateways
3. Software as a Service (SaaS) - offering continuous risk assessments
4. Investment firms and exchanges for managing investor deposits
5. Gaming and casino industries
6. Banks and credit card companies
7. Chargeback guarantees
FUGU is compatible with all major eCommerce platforms and provides tailored solutions, including fraud detection and prevention applications for Shopify, WooCommerce, Magento, BigCommerce, and Wix, ensuring comprehensive protection across the board. Furthermore, our commitment to excellence means we continually adapt and improve our offerings to meet the evolving needs of the market.
What is Chargehound?
Chargehound is an automated solution designed to help businesses recover revenue lost from chargebacks by simplifying the process of creating and submitting dispute responses. Its advanced platform automatically retrieves transaction details and necessary evidence from payment processors, eliminating the need for manual data collection and reducing the risk of human mistakes. When a chargeback occurs, the system promptly generates a comprehensive and tailored response using well-structured templates that include vital information such as shipping records, payment history, and insights about the customer. These responses are then submitted automatically on behalf of the user, ensuring adherence to deadlines and facilitating a smoother dispute resolution process. Chargehound also features a user-friendly dashboard that delivers real-time analytics, allowing businesses to track, manage, and assess their chargeback activities, which promotes greater transparency concerning dispute results. Moreover, by utilizing this innovative technology, companies can prioritize their main operations while Chargehound adeptly handles the intricate nature of chargeback disputes, thus driving operational efficiency. In addition, the platform’s ability to analyze chargeback trends can empower businesses to implement preventative measures, further safeguarding their revenue.
Integrations Supported
BigCommerce
Gmail
HubSpot CRM
HubSpot Customer Platform
Intercom
LivePerson
LoanPro
Magento
API Availability
Has API
API Availability
Has API
Pricing Information
$99
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.
Chargeback liability - starting at 0.0025\transaction
KYC - Individual pricing per client's needs
Chargeback liability - starting at 0.0025\transaction
KYC - Individual pricing per client's needs
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
FUGU Risk
Date Founded
2018
Company Location
Israel
Company Website
bit.ly/39DMjF0
Company Facts
Organization Name
Chargehound
Company Location
United States
Company Website
www.chargehound.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
eCommerce Fraud Protection
Not specified
Financial Risk Management
Not specified
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
KYC
Not specified
Categories and Features
Chargeback Management
Not specified