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What is FaceMed.ai?

FaceMed.ai provides a web-based clinical intake solution specifically designed for healthcare providers. At the heart of this platform is an AI assistant named Emily, who interacts with patients through a video-like chat before their scheduled appointments, effectively gathering their responses and compiling a detailed history for clinicians to review. Medical practices have the option to tailor questions, follow-up prompts, and note-taking formats; the interviews can cover a range of topics including the primary concern, symptoms, medical and family histories, medications, allergies, and social factors. Moreover, Emily can conduct interviews in several languages and can encourage patients to perform specific movements that may be instrumental in capturing significant visual data. Patients enjoy seamless access to the service via a simple browser link, eliminating the need for app downloads, while healthcare practices can initiate the service independently of an EHR system. This cutting-edge tool not only streamlines the collection of vital pre-appointment information, but it also allows clinicians to dedicate more time to patient care during actual visits, enhancing the overall healthcare experience. Furthermore, it is crucial to highlight that while the service is innovative, it is not intended for diagnosing or treating patients, ensuring that its use remains focused on data gathering rather than medical decision-making.

What is CERTIFY Health?

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Media

Media

Integrations Supported

eClinicalWorks
EpicCare EMR
Healthie
Oracle Health EHR
Veradigm EHR
athenaClinicals

Integrations Supported

eClinicalWorks
AdvancedMD
DrChrono
EPIC HRMS
Greenway Health
MEDITECH BCA
NextGen Healthcare EHR
Oracle Health
Practice Fusion
athenahealth Population Health

API Availability

API Availability

Pricing Information

Subscriptions are billed monthly or annually per physician. Enterprise solutions are available for larger teams and platforms.
Free Trial Offered?

Pricing Information

$300
Patient Scheduling- $150/ per month per practice.
Patient Communications- $150/ per month per practice.
Revenue & Payments- $150/ per month per practice.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

FaceMed

Date Founded

2025

Company Location

United States

Company Website

facemed.ai

Company Facts

Organization Name

CERTIFY Health

Date Founded

2012

Company Location

United States

Company Website

www.certifyhealth.com

Categories and Features

Healthcare AI

Not specified

Patient Intake

Not specified

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

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