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What is FactFinder?

FactFinder is an award-winning product discovery platform that leverages artificial intelligence to revolutionize ecommerce search and personalization, helping online retailers dramatically increase conversions and revenue. Built on over two decades of proprietary technology, FactFinder combines keyword, content, and vector search to understand shopper intent and deliver highly relevant results throughout the entire customer journey. Its extensive feature set includes personalized recommendations, geo-targeting, customer-specific info, and the innovative Predictive Basket technology that anticipates what shoppers want next. The platform caters to a wide range of industries such as fashion, B2B ecommerce, food & beverage, online pharmacies, sporting goods, beauty, and consumer electronics. Trusted by over 2,000 online shops worldwide, FactFinder integrates seamlessly with existing ecommerce ecosystems and offers robust analytics for data-driven merchandising decisions. It prides itself on transparency and user control, avoiding black-box AI models and giving businesses the ability to customize search and recommendation logic. FactFinder’s flexibility extends to personalized pricing, tailored demos, and a dedicated support team to ensure success. The platform has earned numerous awards, including Best eCommerce Search Software and Best Online/Mobile Innovation. With FactFinder, businesses benefit from increased sales, improved conversion rates, and enhanced shopper satisfaction. This makes it a reliable, scalable solution for ecommerce leaders aiming to deliver smarter, faster, and more personalized shopping experiences.

What is AddSearch?

AddSearch delivers rapid, seamless, and tailored site search solutions suitable for any website or web application. You can utilize our Crawler or Indexing API to efficiently index your content and ensure it remains current. Additionally, AddSearch assists in building search user interfaces and configuring search settings. Featuring advanced capabilities like autocomplete, synonym management, ranking tools, and progressive ranking, AddSearch is designed to accommodate a wide range of needs, making it ideal for both small enterprises and large organizations. This versatility ensures that businesses of all sizes can enhance their search functionalities effortlessly.

Media

Media

Integrations Supported

Emporix
Magento
OXID eShop
PrestaShop
Spryker
WordPress

Integrations Supported

Emporix
Magento
OXID eShop
PrestaShop
Spryker
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FactFinder

Date Founded

2001

Company Location

Germany

Company Website

www.fact-finder.com

Company Facts

Organization Name

AddSearch

Date Founded

2013

Company Location

Finland

Company Website

www.addsearch.com

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Data Discovery

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

eCommerce Search

AddSearch offers a rapid, user-friendly, and customizable search and recommendation solution for online retailers. Compatible with any content management system (CMS), it delivers enterprise-level capabilities for managing search outcomes. Here are some of the key enterprise-grade features available with AddSearch: - Autocomplete functionality - Intelligent ranking of search results - Options to include or exclude specific content - Comprehensive search analytics with a one-year data retention policy - Advanced filtering and faceting options - Personalized search experiences - Custom Single Sign-On (SSO) capabilities - Detailed audit logs - A powerful recommendation engine - Automated suggestions for synonyms - Organizational user management features - Compatibility with any CMS - Deployment via a crawler or API - Service Level Agreement (SLA) with up to 99.999% uptime - Quick implementation times Pricing starts at $99 per month for self-implemented search solutions, with complete setup services available in plans from $499 per month. For Shopify users, check out the AddSearch Search & Discovery app!

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Personalization

AddSearch offers a tailored search and recommendation platform suitable for any website or online retail business. Compatible with all content management systems (CMS), it delivers enterprise-grade capabilities to optimize search results effectively. With a customer base of nearly 2,000 across sectors such as media, telecommunications, government, education, and eCommerce, AddSearch stands out as a leading search solution. Key enterprise features of AddSearch include: - Personalized search experience - Autocomplete functionality - Intelligent result ranking - Content inclusion/exclusion options - Comprehensive search analytics with a retention period of one year - Filters and facets for refined searches - Custom Single Sign-On (SSO) - Detailed audit logs - Recommendation engine capabilities - Automated suggestions for synonyms - User management for organizations - Compatibility with any CMS - Deployment options via crawler or API - Service Level Agreement (SLA) of up to 99.999% - Quick implementation times Pricing starts at $99 per month for self-implemented search solutions, while plans beginning at $499 per month include personalized search features and comprehensive setup services.

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Recommendation Engines

Enhance your website's growth and user engagement with AddSearch's comprehensive product and content suggestions. By utilizing AddSearch, you can seamlessly integrate both site search and recommendation features, ensuring an enriched experience for your visitors. What does the Recommendations feature offer? - A variety of customizable layouts - Complete control over all components - An advanced rule-based engine - Contextual filtering options - Instantaneous recommendations - Simple integration process - A scalable solution to fit your needs With AddSearch Recommend, you can implement different types of suggestions on product pages or any other sections of your website. Potential use cases include: - Related products (e.g., categorized by brand, style, price, etc.) - Frequently purchased items (derived from real customer data) - Top-selling products - Latest blog posts - Best-rated courses - Most popular travel packages In addition to the recommendation system, you'll also benefit from an AI-driven site search feature, directing traffic to the most relevant pages on your site.

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