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What is FactFinder?

FactFinder is an award-winning product discovery platform that leverages artificial intelligence to revolutionize ecommerce search and personalization, helping online retailers dramatically increase conversions and revenue. Built on over two decades of proprietary technology, FactFinder combines keyword, content, and vector search to understand shopper intent and deliver highly relevant results throughout the entire customer journey. Its extensive feature set includes personalized recommendations, geo-targeting, customer-specific info, and the innovative Predictive Basket technology that anticipates what shoppers want next. The platform caters to a wide range of industries such as fashion, B2B ecommerce, food & beverage, online pharmacies, sporting goods, beauty, and consumer electronics. Trusted by over 2,000 online shops worldwide, FactFinder integrates seamlessly with existing ecommerce ecosystems and offers robust analytics for data-driven merchandising decisions. It prides itself on transparency and user control, avoiding black-box AI models and giving businesses the ability to customize search and recommendation logic. FactFinder’s flexibility extends to personalized pricing, tailored demos, and a dedicated support team to ensure success. The platform has earned numerous awards, including Best eCommerce Search Software and Best Online/Mobile Innovation. With FactFinder, businesses benefit from increased sales, improved conversion rates, and enhanced shopper satisfaction. This makes it a reliable, scalable solution for ecommerce leaders aiming to deliver smarter, faster, and more personalized shopping experiences.

What is Amazon Personalize?

Amazon Personalize enables developers to build applications that leverage the sophisticated machine learning technology behind Amazon.com’s real-time personalized recommendations, eliminating the need for specialized machine learning knowledge. This service streamlines the development of applications that can deliver a wide array of customized experiences, including personalized product recommendations, unique product rankings, and tailored marketing initiatives. As a completely managed machine learning solution, Amazon Personalize moves beyond conventional static recommendation systems by creating, refining, and deploying distinct ML models that yield highly specific recommendations across various industries, including retail, media, and entertainment. The platform efficiently manages the necessary infrastructure and oversees the entire machine learning process, which encompasses data processing, feature selection, and the identification of the best algorithms, along with model training, optimization, and hosting. This comprehensive approach allows developers to concentrate on improving user engagement rather than navigating the intricacies of machine learning deployment. Consequently, Amazon Personalize serves as a powerful tool that not only simplifies the recommendation process but also enhances customer satisfaction through more relevant interactions.

Media

Media

Integrations Supported

AWS AI Services
AWS App Mesh
Emporix
HiConversion
Magento
OXID eShop
PrestaShop
Spryker
Webvar

Integrations Supported

AWS AI Services
AWS App Mesh
Emporix
HiConversion
Magento
OXID eShop
PrestaShop
Spryker
Webvar

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FactFinder

Date Founded

2001

Company Location

Germany

Company Website

www.fact-finder.com

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/personalize/

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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