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What is FactoryTalk AssetCentre?

Let go of past complications and welcome a future devoid of unexpected interruptions and the uncertainty that often accompanies them. FactoryTalk® AssetCentre functions as a holistic solution for securing, managing, version controlling, tracking, and reporting on automation assets throughout your facility. This powerful tool requires very little additional management oversight or extra effort from employees. By adopting FactoryTalk AssetCentre, you can significantly improve uptime, increase productivity, ensure superior quality, enhance employee safety, and uphold regulatory standards. Have you ever imagined yourself as a superhero? You can and should, since managing and protecting your automation assets is a challenging endeavor, and FactoryTalk AssetCentre stands as your partner in this important mission. Discover how this software can become your key source of empowerment. The shift toward subscription-based software is gaining momentum across commercial and industrial landscapes, and this evolution is unlikely to slow down, making it crucial to embrace these changes. By integrating such advancements, your business can secure the competitive advantage it requires to thrive in a rapidly evolving market. The future is bright for those who adapt and innovate, ensuring that they are not left behind.

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Media

Media

Integrations Supported

FactoryTalk Optix

Integrations Supported

AccessOwl
BigCommerce
Copper
Freshsales
Gong
Groove
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Lariat Collections Platform
Pitch Patterns
Playvox
Salesforce
Stackreaction
Unified.to
WhatsApp
Wufoo
Zendesk
Zendesk Sell

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.00/month (billed annually)
The pricing is based on the number of agents you have.
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/maintenancesuite/assetcentre.html

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Categories and Features

Manufacturing

Not specified

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Call Recording

Archiving
On-Demand Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Internal Communications

App Integration
Telephony
Voice Chat

IVR

Call Recording
Call Routing
Text to Speech

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Telemarketing

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

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