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What is Factual Data?

Involve consumers in your sales funnel without showcasing trigger products, while concurrently assessing product alternatives via a soft inquiry credit report. This strategy enables you to preemptively identify if a consumer fulfills the required credit standards, allowing you to initiate the application process only when it is advantageous, thus conserving valuable time and resources over time. By leveraging merged credit reports, you acquire an up-to-date overview of a borrower's credit history, presented in an easily digestible format. Reports can be conveniently ordered from our secure website or through various integrated loan origination (LOS) and point of sale (POS) systems. Additionally, with a direct link to Fannie Mae® and Freddie Mac®, Factual Data runs its proprietary technology platform, which boosts our responsiveness and agility. Automating workflows by defining your business rules can further optimize the consumer application process, promoting efficiency and uniformity. This comprehensive method not only elevates the consumer experience but also enhances the overall efficacy of your operations, ultimately contributing to a more streamlined workflow within your organization. The result is a more satisfied customer base and improved operational performance.

What is BrightOffice Lender CRM?

BrightOffice Lender CRM provides an all-encompassing cloud-based loan management system specifically crafted for lenders. By leveraging insights from industry professionals, this integrated platform covers every step of the loan process—from initial inquiries and data collection to application submission, customer onboarding, and loan ledger oversight. Designed to align with your unique business workflows, service level agreements, and product categories, the flexible workflow engine accommodates various communication channels such as email, documents, letters, and SMS. Additionally, our adaptable API facilitates seamless integrations with prominent platforms like TransUnion, Experian, the UK Land Registry, and Microsoft Power BI. You can also customize the CRM to reflect your company’s branding, ensuring a unique and professional interface. To further enhance productivity, users can efficiently auto-populate full addresses using just postal codes, which not only improves precision but also conserves valuable time. With BrightOffice Lender CRM, you can achieve a streamlined lending process that is distinctly tailored to represent your brand, ultimately elevating your customer experience. This innovative system is designed with your success in mind, allowing you to focus on what truly matters—building strong relationships with your clients.

Media

Media

Integrations Supported

ASTRAD DSP
Auto Decision Platform (ADP)
Experian Connect
Fetchify
GoCardless
Microsoft Power BI
Moodle
Opayo
Partoo
QuickBooks Online
Sage 100
TransUnion Collections Management
nCino Cloud Banking Platform

Integrations Supported

ASTRAD DSP
Auto Decision Platform (ADP)
Experian Connect
Fetchify
GoCardless
Microsoft Power BI
Moodle
Opayo
Partoo
QuickBooks Online
Sage 100
TransUnion Collections Management
nCino Cloud Banking Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Factual Data

Date Founded

1948

Company Location

United States

Company Website

www.factualdata.com

Company Facts

Organization Name

BrightOffice

Company Location

United Kingdom

Company Website

www.brightoffice.co.uk/crm/lender

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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