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What is FICO Falcon Fraud Manager?
The payment methods landscape is evolving rapidly, driven by consumers' growing desire for diverse transaction options, which include credit and debit cards, prepaid cards, and various digital payment solutions such as real-time transfers, person-to-person payments, and wire transfers. To maintain customer trust and encourage lasting loyalty, it is crucial to protect against fraud across all these transaction methods. This need is met through a comprehensive framework that is employed by over 9,000 financial institutions worldwide. Implementing a containerized solution facilitates easier updates, allowing for quick modifications to fraud prevention measures as new features are developed, while RESTful APIs provide the essential flexibility for integrating data. FICO’s advanced rules technology enables organizations to promptly respond to new threats and adjust their strategies, policies, and practices to better meet their operational objectives. As consumers continue to demand secure and seamless payment experiences, the importance of establishing robust systems to address these challenges grows significantly. Therefore, investing in such technology is not just beneficial but essential for businesses aiming to thrive in this competitive landscape.
What is Appriss Engage?
Protecting your profits while providing outstanding customer experiences is essential. Appriss Engage equips retailers with real-time protections by leveraging AI to deliver behavior-based recommendations that improve the management of returns, claims, and customer appeasement. What sets Appriss Engage apart is its ability to integrate data across multiple channels, resulting in accurate advice for addressing returns and claims. Whether in a physical store or online, Appriss Retail is committed to safeguarding transactions against fraudulent activities and misuse. It provides immediate insights on whether to approve, flag, or deny return requests, effectively reducing conflicts that stem from policy enforcement or biases in face-to-face interactions. This solution not only defends against fraudulent return transactions but also ensures that honest customers can enjoy a superior experience. Moreover, since fraudulent or abusive returners can interact with online platforms or customer service, it underscores the importance of having a robust fraud prevention approach that covers all customer engagement avenues. Consequently, Appriss Engage not only helps preserve profitability but also enhances customer satisfaction, making it an indispensable partner for retailers. By adopting such a holistic approach, businesses can effectively balance risk management with an unwavering commitment to their customers.
Integrations Supported
Cumulus Retail
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FICO
Date Founded
1984
Company Location
United States
Company Website
www.fico.com/en/products/fico-falcon-fraud-manager
Company Facts
Organization Name
Appriss Retail
Company Location
United States
Company Website
apprissretail.com/solutions/engage/
Categories and Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection