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What is Falcony?

Explore the often-neglected facets of your work environment. By promoting a culture of heightened engagement and transparency, you can create a safer, more enjoyable, and more productive atmosphere for your team members. Both frontline employees and management are now looking for efficient, mobile-first platforms for seamless reporting, workflows, and communication. Unfortunately, many reporting systems fail to capture the interest of the broader workforce, resulting in limited participation and a consequent lack of full situational awareness, which can lead to unexpected obstacles. It is crucial to recognize that understanding key issues does not solely rest with management; rather, it is the employees on the ground who observe the nuanced yet impactful details that affect operations. They are motivated to share their opinions, actively participate in problem-solving, and effect change. The existence of multiple reporting tools for different functions creates barriers for users, complicating their ability to engage fully. Falcony provides your team and stakeholders with an effective tool that empowers them to share their insights, participate in inspections, collaborate efficiently, and develop solutions. By ensuring that every voice is heard, your workplace can experience significant positive transformations. This inclusive approach not only enhances team morale but also leads to innovative solutions that can drive organizational success.

What is Everest 7?

Everest, developed by Lynk Software, Inc., is an innovative, cloud-driven complaint management and quality control solution designed to cater to the needs of both large and mid-sized companies across diverse industries. This platform is not only user-friendly but also offers extensive customization options. By efficiently addressing every concern or issue, Everest enhances service quality and fosters customer loyalty. Users of Everest can manage customer inquiries and complaints through multiple channels such as phone, email, mobile applications, remote call centers, and the organization's website, ensuring seamless communication. Additionally, the software's versatility allows organizations to adapt it to their specific operational requirements, making it a valuable asset for managing customer relationships.

Media

Media

Integrations Supported

BI Book
Jira
Microsoft Power BI
Microsoft SharePoint
SAP Cloud Platform
Workday Extend

Integrations Supported

API Availability

API Availability

Pricing Information

€150 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Falcony

Date Founded

2012

Company Location

Finland

Company Website

www.falcony.io

Company Facts

Organization Name

Lynk Software

Date Founded

1970

Company Location

United States

Company Website

www.lynksoftware.com

Categories and Features

Audit

Alerts / Notifications
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Risk Assessment
Workflow Management

CAPA

Audit Management
Change Management
Complaint Management
Incident Management
Nonconformance Tracking
Quality Control
Risk Management
Root Cause Analysis
Training Management

EHS Management

Audit Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management

Facility Management

Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Preventive Maintenance
Residential Properties
Schools
Visitor Management
Work Order Management

Incident Management

IT Incident Management
Incident Reporting
OSHA Compliance
Task Management
Ticket Management

Inspection

Customer Database
Dispatch Management
Report Templates
Subcontractor Management

Physical Security

Incident Management
Investigation Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Risk Management

Alerts/Notifications
Business Process Control
Compliance Management
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Safety Management

Audit Management
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Call Center

Not specified

CAPA

Not specified

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal

Incident Management

Not specified

Quality Management

Not specified

Returns Management

Not specified

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