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What is Fax.Cloud?

FaxCloud is a cutting-edge, cloud-driven fax service utilizing Microsoft Azure in Canada, enabling users to easily send and receive faxes via SMTP email, a web interface, tablets, or smartphones, thus removing the reliance on traditional fax machines and phone lines. This solution offers secure, private access and is tailored for sectors including finance, healthcare, education, government, and manufacturing, serving as a cost-efficient substitute for standard fax servers. Boasting an intuitive web interface, the platform also provides extensive customer support, complete with case tracking and a setup process designed to fit the operational schedules of various organizations. Typically, onboarding is completed within 30 days, and the service is dedicated to delivering excellent support through appointed administrators and collaborations with partner vendors. Users can confidently exchange sensitive documents and permits across different departments or regions, streamlining the transfer of transcripts, student records, and enrollment papers. Furthermore, the adaptability of this platform empowers users to handle their faxing tasks from any location, thereby boosting overall productivity and efficiency. With its emphasis on security and convenience, FaxCloud stands out as a modern solution for fax communication in today’s digital landscape.

What is AT&T Office@Hand?

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Media

Media

Integrations Supported

CallFinder
Gmail
Microsoft 365
Microsoft Azure
Salesforce
Theta Lake
Zendesk

Integrations Supported

CallFinder
Gmail
Microsoft 365
Microsoft Azure
Salesforce
Theta Lake
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$10 CAD per month
Free Trial Offered?
Free Version

Pricing Information

$25.40 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aizan Technologies Inc.

Date Founded

1999

Company Location

Toronto, Ontario Canada

Company Website

fax.cloud/

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/office-at-hand.html

Categories and Features

Compliance

Fax.Cloud is specifically designed for businesses that prioritize compliance and accountability. Sectors such as healthcare, finance, legal, and government depend on its secure, point-to-point cloud faxing service, which ensures verified delivery along with comprehensive audit trails and definitive proof of transmission. In contrast to email, documents sent via Fax.Cloud avoid the pitfalls of spam filters, unauthorized exposure through metadata, and unnoticed failures. The platform meets various compliance standards, including PIPEDA, HIPAA, and SOC2, providing compliance teams with assurance that sensitive information is transmitted securely, fully tracked, and safely archived.

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Fax Server

If you're looking for a cost-effective alternative to traditional fax servers that doesn't compromise on reliability, consider Fax.Cloud. This innovative cloud-based fax solution eliminates the need for costly on-site equipment, offering a straightforward pay-per-page model. With Fax.Cloud, you won't have to worry about hardware, phone lines, or maintenance. Plus, it ensures secure delivery confirmations and audit trails that email services can't match. By sidestepping issues like spam filtering, inbox clutter, and cyber threats, Fax.Cloud provides trustworthy document transmission for just 2¢ CAD per page.

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax

Fax.Cloud is the perfect solution for teams transitioning from outdated fax machines or seeking a dependable method for securely and compliantly sending important documents while keeping costs low. With Fax.Cloud, users have the flexibility to send and receive faxes through a web portal, email, desktop application, or mobile device, ensuring a level of reliability that email cannot provide. Each document is sent directly without being filtered, forwarded, or modified by email systems, and every transmission comes with confirmation and tracking features. This leads to a familiar faxing experience enhanced by modern conveniences, reduced failures, improved organization, and the elimination of physical hardware maintenance. Plus, at just 2 cents CAD per page, Fax.Cloud stands out as a leader in the industry.

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Secure File Transfer

For businesses handling contracts, legal documents, financial records, or confidential HR files, Fax.Cloud offers a reliable and secure method for file transfer that prioritizes accountability. Unlike traditional email or typical file-sharing platforms, it mitigates the risks of metadata exposure, phishing attacks, and uncertain delivery. Every fax is encrypted and sent directly from sender to recipient, with delivery confirmation and a detailed audit trail. For teams that require evidence, confidentiality, and security, Fax.Cloud is the ideal choice for safe, compliant, and economical transmission of your critical documents.

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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