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What is Feedb?

Strengthen your local footprint, enhance word-of-mouth marketing, and encourage repeat business by collecting vital insights, promoting reviews, and seamlessly delivering tailored messages and promotions. Feedb simplifies the process of requesting feedback and offers multiple avenues for gathering both first-party and third-party reviews. Additionally, the smart automation rules you implement help keep your business at the forefront of your customers' awareness. As a fully automated platform, Feedb not only gathers customer feedback but also boosts your local presence, generates leads, attracts referrals, and fosters ongoing transactions. Adding new contacts to Feedb is incredibly easy; you can do it manually, upload them in bulk, or set up automatic integration for convenience. Every email, SMS communication, feedback interface, and Feedb Microsite is customized to embody your brand identity. Customers feel reassured knowing there is a systematic method for collecting feedback, and Feedb takes care of sending out feedback requests, promotional campaigns, reminders, and replies according to your specified settings. By leveraging Feedb, you can effortlessly convert customer engagements into meaningful insights that propel your business growth while keeping customers satisfied and engaged. The platform empowers you to create a lasting relationship with your clients, ultimately leading to sustained success.

What is 3GBusiness?

Numerous businesses encounter obstacles stemming from the considerable time devoted to monotonous, repetitive tasks, high costs related to customer acquisition, and insufficient tools to enhance repeat sales, which ultimately restrains their potential for growth. The 3G Business Cloud provides solutions that automate these repetitive duties, assist in identifying new customers, and increase the likelihood of repeat sales. By leveraging 3G Business automation, companies can reduce their costs, boost their sales figures, and expand their customer base. This cloud-based business automation platform encompasses over 30 applications similar to those found in Office 365, featuring well-known tools like Word, Excel, and Outlook, all of which operate on a unified database and can be automated with its integrated Automation Engine. With the advanced features offered by 3G, users can easily design countless processes, whether they are Assisted, Unassisted, Autonomous, or Cognitive, making it substantially faster, simpler, and more affordable to automate business functions than with conventional Robotic Process Automation (RPA). Moreover, the platform allows for the effortless creation of personalized templates and processes, which can be refined using the workflow manager, significantly improving the efficiency of both sales and administrative tasks. The extensive functionalities of 3G Business Cloud enable organizations to experience significant operational enhancements, paving the way for sustainable growth and long-term success. Consequently, businesses that adopt this innovative platform can anticipate not only improved processes but also a competitive edge in their respective markets.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Feedb

Date Founded

2015

Company Location

United States

Company Website

getfeedb.com

Company Facts

Organization Name

3GVision

Company Location

United States

Company Website

www.3gb.com.au

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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