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What is FeedbackOutlook?

FeedbackOutlook is a groundbreaking application designed to facilitate the process of leaving feedback and reviews on Amazon. This tool empowers sellers to increase their review count by distributing focused and impactful emails. With a round-the-clock review alert function, users can promptly identify negative feedback. It adheres fully to Amazon's guidelines and offers a complimentary 30-day trial period for new users. Additionally, the user-friendly interface ensures that both sellers and reviewers can navigate the system with ease.

What is FeedbackExpress?

You can now easily commence official Amazon rating requests by leveraging the same system that drives the Request a Review feature in Seller Central, eliminating the need for manual clicks on each order and alleviating compliance worries, as the entire process is automated and fully compliant with Amazon's policies. In 2019, eDesk broadened its services by acquiring FeedbackExpress, a well-regarded tool designed to improve Amazon feedback and safely bolster seller reviews. Over the years, we have gathered essential insights from FeedbackExpress users and integrated them into the eDesk Feedback product that is now widely appreciated. FeedbackExpress users have favored the eDesk Feedback solution for its compliant and automated method of securely collecting feedback and reviews. Furthermore, they appreciate the capability to obtain reviews across various platforms, such as Amazon, eBay, Trustpilot, and Google My Business, which greatly enhances their online store conversions. This cohesive strategy not only simplifies the feedback collection process but also elevates the overall customer experience across a range of online marketplaces, fostering customer loyalty and encouraging repeat business. By consistently improving these systems, eDesk ensures that sellers remain competitive in an ever-evolving market.

Media

Media

Integrations Supported

Amazon

Integrations Supported

API Availability

API Availability

Pricing Information

$20 per user per month
Free Version
Free Trial Offered?

Pricing Information

$20 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

FeedbackOutlook

Company Location

United Kingdom

Company Website

www.feedbackoutlook.com

Company Facts

Organization Name

FeedbackExpress

Company Location

United Kingdom

Company Website

www.edesk.com/feedbackexpress/

Categories and Features

Amazon Seller Tools

Feedback Management
Review Management

eCommerce Tools

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Categories and Features

Customer Experience

Feedback Management

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