Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • CoGrader Reviews & Ratings
    73 Ratings
    Company Website
  • Act! Reviews & Ratings
    555 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Acadia Reviews & Ratings
    3 Ratings
    Company Website
  • Jama Connect Reviews & Ratings
    416 Ratings
    Company Website
  • SBS Banking Platform Reviews & Ratings
    29 Ratings

What is FeedbackRobot?

FeedbackRobot is an AI-powered solution designed to collect customer feedback 24/7, with the primary goal of boosting customer loyalty and enhancing brand reputation. This cutting-edge platform integrates unique "Skills" with a range of business systems, including Shopify, traditional CRMs, manual spreadsheets, and physical QR codes, enabling it to automatically collect reviews and manage the entire response workflow. By identifying valuable feedback, FeedbackRobot not only generates captivating visuals for social media but also crafts professional replies to negative reviews, thus protecting your brand image while ensuring that customer opinions are heard around the clock. Moreover, this all-encompassing service helps businesses remain proactive in resolving customer issues, ultimately strengthening their connection with the audience and fostering long-term loyalty. By utilizing FeedbackRobot, companies can streamline their feedback processes, making it easier to adapt and respond to customer needs effectively.

What is Anecdote?

Detect software bugs and user experience issues in your reviews while receiving instant Slack notifications for pertinent feedback topics, and leverage natural language processing to evaluate insights from over 65 customer feedback sources. You can quickly identify bugs that customers have pointed out in their feedback. Anecdote continuously tracks all channels of customer feedback, including App Store reviews and support requests, diligently searching for any mentions of bugs. Our cutting-edge natural language processing technology guarantees the most accurate grouping of customer insights while ensuring secure on-premises processing to safeguard sensitive customer data. Enable real-time alerts for critical feedback insights and anecdotes that will be delivered straight to your Slack channels or team email accounts. You can easily set your preferred frequency and keywords for these notifications. Our comprehensive search feature sifts through all customer feedback, spanning both support interactions and reviews, to help you find exactly what you're looking for. This tool proves invaluable for carrying out product research and confirming your assumptions, which helps you maintain an accurate pulse on customer sentiment. Regular updates ensure your team remains informed and well-prepared to tackle any emerging issues swiftly, thereby enhancing overall customer satisfaction.

Media

No images available

Media

Integrations Supported

Shopify

Integrations Supported

Amazon S3
Elasticsearch
Freshdesk
G2
Gmail
Google Sheets
Intercom
Looker
Medallia
Microsoft Excel
Mixpanel
Pinterest
Qualaroo
Reddit
Slack
SurveyMonkey
Tripadvisor
Trustpilot
Typeform

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$499 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

FeedbackRobot

Date Founded

2010

Company Location

United States

Company Website

www.feedbackrobot.com

Company Facts

Organization Name

Anecdote

Company Website

www.anecdoteai.com

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

Popular Alternatives

Popular Alternatives

BeHeard Reviews & Ratings

BeHeard

BeHeard Labs
Prodsight Reviews & Ratings

Prodsight

Product Insight