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What is Feedio?

Feedio is a comprehensive customer feedback and analytics solution built for digital-first organizations that want to transform customer voices into measurable business outcomes. Designed for SaaS companies, marketing agencies, e-commerce businesses, and educators, Feedio consolidates customer feedback, reviews, and engagement data into one intelligent platform. Its AI-driven analytics engine performs sentiment analysis, trend forecasting, NPS evaluation, and keyword detection, helping organizations identify what truly drives satisfaction or churn. Feedio’s trend analysis tools reveal evolving user expectations and market dynamics, ensuring that product and marketing strategies stay ahead of customer needs. The NPS module helps identify promoters for advocacy and detractors for personalized recovery, directly improving loyalty and retention. Businesses can use testimonial curation features to publish authentic, verified feedback that boosts brand credibility and conversion rates. Feedio’s visual dashboards and reporting tools empower teams to communicate insights clearly and take swift, data-backed action. Seamless integration with existing workflows enables real-time monitoring and feedback collection across multiple channels. With its easy setup, automation, and 24/7 support, Feedio removes the friction from feedback management and decision-making. Trusted by digital professionals worldwide, Feedio is redefining how businesses listen, learn, and grow through the power of customer insight.

What is AskNicely?

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

Media

Media

Integrations Supported

Integrations Supported

Blotout
Centra
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
MRI Palace
Mailchimp
Meltano
Mixpanel
Pandium
Reptrics
Results.com
Roghnu
Shopify
Slack
Vibe.fyi
Xplenty
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Feedio

Company Website

www.feedio.app/

Company Facts

Organization Name

AskNicely

Date Founded

2014

Company Location

New Zealand

Company Website

www.asknicely.com

Categories and Features

Customer Feedback

Not specified

NPS

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Not specified

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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