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What is Feedio?

Feedio is a comprehensive customer feedback and analytics solution built for digital-first organizations that want to transform customer voices into measurable business outcomes. Designed for SaaS companies, marketing agencies, e-commerce businesses, and educators, Feedio consolidates customer feedback, reviews, and engagement data into one intelligent platform. Its AI-driven analytics engine performs sentiment analysis, trend forecasting, NPS evaluation, and keyword detection, helping organizations identify what truly drives satisfaction or churn. Feedio’s trend analysis tools reveal evolving user expectations and market dynamics, ensuring that product and marketing strategies stay ahead of customer needs. The NPS module helps identify promoters for advocacy and detractors for personalized recovery, directly improving loyalty and retention. Businesses can use testimonial curation features to publish authentic, verified feedback that boosts brand credibility and conversion rates. Feedio’s visual dashboards and reporting tools empower teams to communicate insights clearly and take swift, data-backed action. Seamless integration with existing workflows enables real-time monitoring and feedback collection across multiple channels. With its easy setup, automation, and 24/7 support, Feedio removes the friction from feedback management and decision-making. Trusted by digital professionals worldwide, Feedio is redefining how businesses listen, learn, and grow through the power of customer insight.

What is Feedbox?

Our innovative system is designed to intelligently comprehend and analyze customer feedback and NPS satisfaction surveys, streamlining the decision-making process. By providing AI-driven surveys and sentiment analysis for open text responses, we enhance the overall efficiency and effectiveness of gathering insights. Additionally, we incorporate all key methodologies, including NPS and CSAT, to ensure comprehensive evaluations. Our platform serves as a holistic multichannel solution, easily accessible through tablets, QR codes, or various social media platforms, making it convenient for users to engage with. Ultimately, this system empowers organizations to better understand their customers and respond proactively to their needs.

Media

Media

No images available

Integrations Supported

Integrations Supported

Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$40/month/device

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Not specified

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Feedio

Company Website

www.feedio.app/

Company Facts

Organization Name

Feedbox

Date Founded

2011

Company Location

Mexico

Company Website

feedboxcem.com

Categories and Features

Customer Feedback

Not specified

NPS

Not specified

Categories and Features

Customer Feedback

Alerts / Notifications
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys

NPS

Not specified

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