Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Auvik Reviews & Ratings
    674 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,032 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,880 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,469 Ratings
    Company Website
  • Forethought Reviews & Ratings
    167 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    867 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,054 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,386 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings

What is Feelingstream?

Feelingstream provides instant insights into customer behavior, enabling businesses to improve operational efficiency, boost revenue, and cultivate customer loyalty. Your data is kept secure on-premise, ensuring it remains confidential. The platform offers a holistic view of customer interactions across multiple channels, such as phone calls, emails, chatbots, and surveys. This level of transparency allows you to grasp customer engagement patterns and pinpoint critical areas for significant enhancements. Armed with these insights, you can fine-tune your customer service, sales tactics, and innovation strategies. Moreover, you will discover which small changes can lead to substantial gains and identify areas where fresh, creative solutions are necessary. By implementing thoughtful adjustments, you can provide exactly what your customers are seeking. Happy customers are likely to return and recommend your business to others, creating a positive cycle of growth and increased visibility. In the long run, this interconnected approach results in a flourishing business that consistently evolves to fulfill customer expectations while staying ahead of market trends.

What is Chattermill?

Experience comprehensive analytics for customer feedback designed specifically for the world’s fastest-growing companies. With Chattermill, you can gain a significant edge over competitors by integrating, assessing, and interpreting customer feedback in real-time. Unify all feedback channels and customer interactions effortlessly on a collaborative and intuitive platform. Utilize cutting-edge AI technology for sentiment and theme analysis to gain insights into customer emotions regarding your product, identify emerging trends, and uncover the factors that drive customer loyalty. By filtering through and interpreting the underlying meanings within your data, you can swiftly evaluate the components that impact customer experience. Moreover, analyzing signals from customer feedback allows you to detect and anticipate potential opportunities that can boost revenue, enhance customer advocacy, and improve retention across every customer interaction, ensuring your business remains flexible and responsive to shifting market demands. This approach not only helps in making informed decisions but also fosters a deeper connection with your customers for sustained growth.

Media

Media

Integrations Supported

AskNicely
Customer Thermometer
Freshdesk
Genesys Cloud CX
Intercom
LiveChat
Motileo
Qualaroo
Qualtrics XM Platform
REVIEWS.io
SAP Analytics Cloud
Salesforce
Slack
Sprinklr
Telia ACE
Usabilla
X (Twitter)
Yotpo
Zendesk
Zendesk Sunshine

Integrations Supported

AskNicely
Customer Thermometer
Freshdesk
Genesys Cloud CX
Intercom
LiveChat
Motileo
Qualaroo
Qualtrics XM Platform
REVIEWS.io
SAP Analytics Cloud
Salesforce
Slack
Sprinklr
Telia ACE
Usabilla
X (Twitter)
Yotpo
Zendesk
Zendesk Sunshine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Feelingstream

Date Founded

2015

Company Location

Estonia

Company Website

www.feelingstream.com

Company Facts

Organization Name

Chattermill

Date Founded

2015

Company Location

United Kingdom

Company Website

chattermill.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Popular Alternatives

Sugar Serve Reviews & Ratings

Sugar Serve

SugarCRM

Popular Alternatives