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What is FellaFeeds?

Create a customized feedback application that efficiently collects insights and surveys from customers, patients, and employees alike. Choose from a selection of optimal feedback forms and templates that are readily accessible. This application is designed to work flawlessly on both Android and iOS devices. FellaFeeds distinguishes itself as a highly adaptable feedback tool that can operate across various devices, allowing users to gather feedback through Kiosks, iPhones, iPads, Android tablets, and smartphones. It also supports feedback collection via online survey links and embedded surveys while aiding in the creation of Email and SMS surveys that can be sent out through APIs. In addition, FellaFeeds enables users to share surveys that include the Net Promoter Score (NPS) question, allowing for immediate visibility of updated NPS scores on their dashboard, accompanied by detailed reports on NPS and Customer Satisfaction Scores (CSAT). The CSAT serves as a straightforward yet effective method for assessing customer satisfaction after their interactions with a business or service, offering valuable insights. Moreover, FellaFeeds offers fully customizable surveys that support various formats, including Matrix, Emoticons, Sliders, and others, making it an excellent option for organizations aiming to improve their feedback collection strategies. By leveraging these advanced capabilities, businesses can obtain a deeper understanding of their performance and identify specific areas for enhancement, ultimately driving growth and satisfaction. This comprehensive approach to feedback collection not only streamlines processes but also empowers organizations to make informed decisions based on real-time data.

What is Feedback INN?

Feedback Inn provides a simple yet effective platform for businesses that are committed to enhancing customer satisfaction and managing their operations with care. Featuring a robust, user-friendly dashboard, this tool allows you to effortlessly create, launch, and assess surveys while enjoying the capabilities typically found in more complex systems. Gather valuable insights straight from your customers regarding their perceptions of your services and analyze their feedback, regardless of whether you're connected to the internet. All findings are available in real time and can be accessed from both desktop and mobile devices. The intuitive design of Feedback Inn ensures that managing your surveys is easy; you can kick off your first survey within minutes, enabling clients to express areas where your customer service could improve. With this information, you can then refine your offerings to elevate the overall customer experience. The dashboard also allows you to track responses live, enabling immediate customer engagement to prevent potential problems from escalating. Furthermore, you can easily review suggestions and complaints from any location, ensuring that you are always ready to address issues as they come up. By adopting this proactive strategy, businesses can not only bolster their customer relationships but also cultivate brand loyalty and trust over time. Ultimately, Feedback Inn empowers organizations to be responsive and adaptive to their customers' needs, reinforcing the importance of continuous improvement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FellaFeeds

Date Founded

2018

Company Location

India

Company Website

fellafeeds.com

Company Facts

Organization Name

Control Inn

Date Founded

2016

Company Location

United States

Company Website

www.feedbackinn.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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