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What is Fidelis?
Fidelis eliminates obstacles for MSMEs by enabling them to handle loyalty programs without the need for expensive app development or hardware investments, making such programs feasible for businesses operating on tight budgets. This groundbreaking solution allows any enterprise to effortlessly launch customized and sophisticated loyalty initiatives.
On the consumer side, Fidelis offers a single digital card that merges access to all loyalty programs, simplifying the process of managing multiple applications or physical cards. This efficient method not only enhances the user experience but also increases engagement, yielding benefits for both retailers and customers. In the end, Fidelis revolutionizes the accessibility and management of loyalty programs in the contemporary marketplace, paving the way for increased customer satisfaction and loyalty.
What is Annex Cloud?
Annex Cloud provides comprehensive loyalty solutions designed to adapt to the evolving expectations of consumers. Their Loyalty Experience Platform combines top-tier loyalty program management features with robust engagement tools, enabling businesses to effectively connect with, engage, and expand their customer relationships on a large scale through loyalty SaaS offerings. This platform facilitates the creation of engaging experiences that foster loyalty and ensure your brand remains prominent in customers' minds. By promoting human-like interactions, customers respond positively, and you can motivate desired behaviors while personalizing your communications and incorporating gamification into your engagement strategies. Additionally, the Loyalty Experience Platform empowers you to monitor, gather, and communicate with customers at every stage of their journey. With all the necessary elements for crafting unforgettable customer experiences, the platform supports a wide range of channels, including social media, SMS, email, and print, ensuring a holistic approach to customer loyalty. Furthermore, by leveraging these tools, businesses can truly enhance their connection with customers and cultivate long-lasting relationships.
Media
No images available
Integrations Supported
Adobe Marketo Engage
Adyen
Bazaarvoice
Bloomreach
Canopy
Magento
Microsoft 365
NetSuite
Optimizely One
Oracle Cloud Infrastructure
Integrations Supported
Adobe Marketo Engage
Adyen
Bazaarvoice
Bloomreach
Canopy
Magento
Microsoft 365
NetSuite
Optimizely One
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
30€ per month/180€ per year
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Casettalab
Date Founded
2025
Company Location
Italy
Company Website
fidelisapp.com
Company Facts
Organization Name
Annex Cloud
Date Founded
2010
Company Location
United States
Company Website
www.annexcloud.com
Categories and Features
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Menu
Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Advocacy
Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management