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What is Field Ascend?

Field Ascend provides an all-inclusive field service management solution that aims to optimize and automate critical processes for businesses focused on services such as HVAC, plumbing, electrical work, elevator maintenance, and facilities management, among others, by merging features like job scheduling, work order management, dispatch automation, customer relationship management (CRM), and self-service portals into one cohesive cloud-based system. This innovative software boosts productivity through smart job scheduling and automatic task assignments that match the skills and locations of field engineers, while also enabling real-time GPS tracking, timesheet management with GPS auditing, and a powerful mobile application that allows field engineers to access and modify job details, take photographs, collect digital signatures, complete checklists, and log equipment conditions without needing a signal. Additionally, Field Ascend supports automated scheduling for preventive maintenance, enhances route optimization for increased efficiency, and offers comprehensive reporting and analytics dashboards, along with tools for managing purchase orders, inventory, CRM, and site-related data. By consolidating these diverse functionalities, the platform significantly enhances operational workflows and fosters improved communication and service delivery across various sectors, ultimately driving better customer satisfaction and business performance as a whole.

What is AutoOps?

AutoOps is a comprehensive software platform designed for Field Service Management, tailored specifically for skilled trades such as HVAC technicians, plumbers, and electricians. This versatile tool offers a range of features including automated customer notifications, smart dispatching, precise scheduling, and simplified payment processing, all intended to optimize operational efficiency. With an emphasis on increasing productivity, fostering revenue growth, and elevating customer satisfaction, AutoOps functions as an all-encompassing solution that guarantees seamless workflows and effective management of field services, resulting in advantages for both service providers and their customers. Moreover, its user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, further enhancing the overall experience.

Media

Media

No images available

Integrations Supported

Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$13.53 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Field Ascend

Company Location

United States

Company Website

field-ascend.com

Company Facts

Organization Name

AutoOps

Date Founded

2020

Company Location

United States

Company Website

autoops.co

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Electrical Contractor

Not specified

HVAC

Not specified

Plumbing

Not specified

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