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What is Field Ascend?

Field Ascend provides an all-inclusive field service management solution that aims to optimize and automate critical processes for businesses focused on services such as HVAC, plumbing, electrical work, elevator maintenance, and facilities management, among others, by merging features like job scheduling, work order management, dispatch automation, customer relationship management (CRM), and self-service portals into one cohesive cloud-based system. This innovative software boosts productivity through smart job scheduling and automatic task assignments that match the skills and locations of field engineers, while also enabling real-time GPS tracking, timesheet management with GPS auditing, and a powerful mobile application that allows field engineers to access and modify job details, take photographs, collect digital signatures, complete checklists, and log equipment conditions without needing a signal. Additionally, Field Ascend supports automated scheduling for preventive maintenance, enhances route optimization for increased efficiency, and offers comprehensive reporting and analytics dashboards, along with tools for managing purchase orders, inventory, CRM, and site-related data. By consolidating these diverse functionalities, the platform significantly enhances operational workflows and fosters improved communication and service delivery across various sectors, ultimately driving better customer satisfaction and business performance as a whole.

What is BoltWright?

BoltWright serves as an all-encompassing service-management platform designed specifically for HVAC contractors in the commercial sector. It effectively connects customers, buildings, equipment, and service visits, making scheduling, maintenance agreements, quotations, and invoicing smooth and efficient. Field technicians can capture their work through voice notes, written documentation, and photos, even when connectivity is poor due to its offline functionality. Once the work is completed, office personnel can review the results and create thorough customer service reports that detail observations, images, and any follow-up actions needed, all organized by the relevant equipment. The platform maintains a comprehensive history of each piece of equipment linked to its respective building, along with detailed records of all maintenance performed. Moreover, its pricing model is based on the number of operational trucks rather than on a per-user license, which allows owners, dispatchers, administrators, assistants, and trainees to collaborate without incurring extra costs for individual user accounts. This approach not only streamlines operations but also cultivates improved communication among all team members involved in the service process, ultimately enhancing overall productivity and service quality. By fostering teamwork and reducing financial barriers, BoltWright ensures that every team member can contribute effectively to the tasks at hand.

Media

Media

No images available

Integrations Supported

Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$13.53 per month
Free Version
Free Trial Offered?

Pricing Information

$129 CAD/working truck/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

Field Ascend

Company Location

United States

Company Website

field-ascend.com

Company Facts

Organization Name

BoltWright

Company Location

Canada

Company Website

boltwright.com

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

HVAC

Not specified

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