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What is FireScope SPM?

FireScope's Service Performance Manager (SPM) adeptly monitors and evaluates your critical IT infrastructure and services, gathering essential insights regarding both assets and service efficacy to guarantee that your key applications and services function optimally. This tool allows you to closely oversee asset capacity and performance, thus reducing the risk of service disruptions. By aligning IT asset management with organizational objectives, it helps identify potential risks and comprehend their impact on the business. Furthermore, it offers extensive monitoring capabilities for network devices, performance indicators, and response times. Users can download the virtual FireScope Collector to oversee all assets by analyzing network flows. Operating Systems can be monitored without the need for agents, or you can utilize FireScope's efficient lightweight agents for improved functionality. Additionally, you can visualize service performance through a variety of pre-configured and customizable dashboards, as well as generate Service Level Agreement (SLA) reports. Alerts related to performance and availability can be managed with ease, and seamless integration with your Configuration Management Database (CMDB) and IT Service Management tools enhances usability. This comprehensive strategy guarantees that your IT environment remains robust and responsive, ultimately leading to improved operational efficiency and service quality.

What is Ekara?

Ekara stands out as a comprehensive application monitoring solution that caters to a diverse range of platforms. This fully hybrid tool is designed to oversee all types of applications, including web, mobile, business, thick clients, and Citrix voice, enhancing their performance and availability in both intranet and internet settings. With its integrated interface and broad compatibility across various technologies, Ekara proves to be an essential asset for businesses and digital teams alike. As a disruptive technology, it uniquely merges the capabilities of real-user monitoring with synthetic monitoring into a single product. Its versatility ensures that it can effectively monitor all environments, whether intranet or internet. Moreover, Ekara's powerful features allow for monitoring from both desktops and laptops, as well as from actual smartphones running on Android or iOS. This means that all existing applications, including business apps and Citrix, can be monitored seamlessly, making Ekara a crucial tool for maintaining optimal application performance.

Media

Media

Integrations Supported

Integrations Supported

Centreon
Paessler PRTG
ServiceNav

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Multiple pricing schemes :
- Pricing per monitoring resource (checks, scenarios)
- Princing per execution
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FireScope

Date Founded

2006

Company Location

United States

Company Website

www.firescope.com/products/spm/

Company Facts

Organization Name

ip-label

Date Founded

2001

Company Location

France

Company Website

ekara.ip-label.com

Categories and Features

Categories and Features

Website Monitoring

Availability Testing
Event-Based Notifications
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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