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What is Firmao CRM?

Firmao CRM software enables you to establish a comprehensive customer database that streamlines the customer acquisition process, enhances conversion rates throughout the sales journey, and provides thorough support to your current clientele. This platform is designed to optimize the operations of the sales department, including managing the sales funnel effectively, while also functioning as a contact center for your loyal customers. Efficiently managing your customer base allows for numerous opportunities, such as: - Automating sales processes - Boosting sales volumes - Maintaining effective communication with clients - Providing all-encompassing customer service - Executing orders for clients seamlessly This software is particularly beneficial for organizations that need consistent engagement with leads and partners. Additionally, Firmao's CRM solution is tailored for strategic growth, with a user-friendly interface that can be set up in just one to two weeks, making it an ideal choice for businesses looking to enhance their customer relationship management effortlessly. Ultimately, adopting Firmao can lead to a more organized and productive sales environment.

What is Axelor?

Axelor is a customizable Open Source ERP, CRM, and BPM solution that features over twenty business applications. It boasts a sleek modern design paired with user-friendly navigation. This innovative management tool is designed to provide both simplicity and efficiency, making it easy for users to operate. Axelor stands out due to its exceptional flexibility, offering a fresh approach to business management. With its built-in BPM capabilities, you can swiftly adapt to changes in your business environment with minimal configuration and little custom development required. This adaptability empowers organizations to stay agile and responsive to evolving demands. Overall, Axelor not only streamlines operations but also enhances overall productivity.

Media

Media

Integrations Supported

PrestaShop
Zapier
Base.com
Coursebox AI
Dialfire
Google Ads
Google Analytics
Google Calendar
IdoSell
Integrately
Probooking
RealPhoneValidation
Sellizer

Integrations Supported

PrestaShop
Zapier
Brevo
Chorus Connection
Metabase
Redmine
Rossum
Sage 100
Stackreaction

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per month
CRM - Customer Relationship Management
E-mail integration
VAT invoices, bills and receipts
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Cloud storage - 2GB per licence
Android and iOS mobile apps
Deadline reminders
Free Trial Offered?

Pricing Information

35€ per month per user
Pro version : 35€ per user per month
Community version : free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Firmao

Date Founded

2010

Company Location

Poland

Company Website

firmao.net

Company Facts

Organization Name

Axelor

Date Founded

2005

Company Location

France

Company Website

www.axelor.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Cash Management
Expense Tracking
Fixed Asset Management
General Ledger
Multi-Currency
Nonprofits
Project Accounting
Purchase Orders
Tax Management

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Duplicate Payment Alert

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Mobile Access
Multi-Location
Recurring Appointments

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Hourly Billing
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Project Billing
Recurring/Subscription Billing
Service Ticket Billing

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Order Management
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Contract Management

Buy Side (Suppliers)
Completion Tracking
Contract Lifecycle Management
Electronic Signature
Pre-built Templates
Specialty Contracts
Version Control
Workflow Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Task Management
Territory Management

Distribution ERP

Not specified

Document Management

Access Controls
Document Archiving
Document Indexing
Electronic Signature
Email Management
Optical Character Recognition

Equipment Maintenance

Customer Database
Inventory Control
Maintenance Scheduling
Work Order Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Service Level Agreement (SLA) Management
Ticket Management

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Search
Sharing Spaces
Signature

Human Resources

Applicant Tracking
Attendance Management
Employee Database
Employee Lifecycle Management
Performance Management
Recruiting Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Manufacturing Inventory Management
Mobile Access
Product Identification
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics

Barcoding / RFID
CRM
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Low-Code Development

Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

No-Code Development

Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Project Management

Budget Management
Client Portal
Collaboration Tools
Gantt Charts
Kanban Board
Milestone Tracking
Resource Management
Time & Expense Tracking

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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