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design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Firmao CRM?

Firmao CRM software enables you to establish a comprehensive customer database that streamlines the customer acquisition process, enhances conversion rates throughout the sales journey, and provides thorough support to your current clientele. This platform is designed to optimize the operations of the sales department, including managing the sales funnel effectively, while also functioning as a contact center for your loyal customers. Efficiently managing your customer base allows for numerous opportunities, such as: - Automating sales processes - Boosting sales volumes - Maintaining effective communication with clients - Providing all-encompassing customer service - Executing orders for clients seamlessly This software is particularly beneficial for organizations that need consistent engagement with leads and partners. Additionally, Firmao's CRM solution is tailored for strategic growth, with a user-friendly interface that can be set up in just one to two weeks, making it an ideal choice for businesses looking to enhance their customer relationship management effortlessly. Ultimately, adopting Firmao can lead to a more organized and productive sales environment.

What is Business Bits?

Business Bits is a cloud-based ERP solution tailored for micro, small, and medium enterprises (MSMEs). Its user-friendly interface and customizable features make it an excellent choice for businesses looking for flexibility, and it offers a variety of notification options to keep users informed. Clients can select the specific functionalities they wish to utilize, allowing for greater control over expenses. Additionally, our pricing model ensures that you only pay for the features you use, making it a cost-effective solution for growing companies. This approach not only supports efficient resource management but also helps businesses focus on their core operations without excessive financial strain.

Media

Media

Integrations Supported

Base.com
Coursebox AI
Dialfire
Google Ads
Google Analytics
Google Calendar
IdoSell
Integrately
LiveAgent
Manago AI
PrestaShop
Probooking
RealPhoneValidation
Sellizer
WiserNotify
Woodpecker
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19 per user per month
CRM - Customer Relationship Management
E-mail integration
VAT invoices, bills and receipts
Timesheeting, calendar and projects
Reports, charts and data analysis
Offers and orders
Cloud storage - 2GB per licence
Android and iOS mobile apps
Deadline reminders
Free Trial Offered?

Pricing Information

$31.29 per year
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Firmao

Date Founded

2010

Company Location

Poland

Company Website

firmao.net

Company Facts

Organization Name

Bitsware

Date Founded

2015

Company Location

India

Company Website

www.businessbits.in

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Billing & Invoicing
Cash Management
Expense Tracking
General Ledger
Purchase Orders
Tax Management

Accounts Payable

Approval Process Control
Cash Management
Check Writing
General Ledger Entry
Vendor Management

Accounts Receivable

Billing & Invoicing
Check Processing
Collections Management
Partial Payments
Receivables Ledger

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Invoice History
Tax Calculator

Bookkeeping

Accounts Payable
Accounts Receivable
Billing & Invoicing
Cash Management
Collections
Expense Tracking
General Ledger
Tax Management

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Issue Tracking

CRM

Quotes / Proposals

Customer Service

Not specified

ERP

Accounting Integration
CRM
Financial Management
HR Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Sales Management

Finance

Not specified

Human Resources

Attendance Management
Employee Database
Time & Attendance Management
Time Off Management

Lead Capture

Lead Qualification

Lead Management

Lead Capture

Quoting

Customer Accounts
Customizable Branding

Sales

Not specified

Sales Tax

Tax Calculator
Value Added Tax (VAT)

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