Ratings and Reviews 52 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Odoo Reviews & Ratings
    1,600 Ratings
    Company Website
  • NetSuite Reviews & Ratings
    5,836 Ratings
  • Pipedrive Reviews & Ratings
    8,713 Ratings
    Company Website
  • WinMan ERP Reviews & Ratings
    26 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    24,178 Ratings
    Company Website
  • AI Docs Reviews & Ratings
    15 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,145 Ratings
    Company Website
  • Pylon Reviews & Ratings
    55 Ratings
    Company Website
  • Nue Reviews & Ratings
    12 Ratings
    Company Website
  • Pylon Reviews & Ratings
    33 Ratings
    Company Website

What is Firmao CRM?

Firmao CRM software enables you to establish a comprehensive customer database that streamlines the customer acquisition process, enhances conversion rates throughout the sales journey, and provides thorough support to your current clientele. This platform is designed to optimize the operations of the sales department, including managing the sales funnel effectively, while also functioning as a contact center for your loyal customers. Efficiently managing your customer base allows for numerous opportunities, such as: - Automating sales processes - Boosting sales volumes - Maintaining effective communication with clients - Providing all-encompassing customer service - Executing orders for clients seamlessly This software is particularly beneficial for organizations that need consistent engagement with leads and partners. Additionally, Firmao's CRM solution is tailored for strategic growth, with a user-friendly interface that can be set up in just one to two weeks, making it an ideal choice for businesses looking to enhance their customer relationship management effortlessly. Ultimately, adopting Firmao can lead to a more organized and productive sales environment.

What is ChatBot?

Optimize your customer service processes with ChatBot in just ten minutes, as this platform easily integrates with your existing tools for quick one-click setups. By improving customer satisfaction on a daily basis, its AI and Machine Learning features allow you to continuously enhance your bot by examining past chat interactions. You can create a personalized bot without needing any technical skills. ChatBot also supports your sales initiatives by generating new leads and turning website visitors into paying clients. Experience a 14-day trial of ChatBot's features without requiring a credit card. Suitable for both startups and established companies, ChatBot improves your customer communication and propels your business forward. As your business grows, you can keep refining your operations. Offering 24/7 customer service, it minimizes response times and effectively handles a high volume of inquiries, significantly increasing your team's efficiency. With ChatBot, you guarantee a reliable and excellent experience for your customers at all times, ensuring they feel valued and heard. This consistent engagement can lead to stronger customer loyalty and higher retention rates.

Media

Media

Integrations Supported

Zapier
Base.com
CloudTalk
Coursebox AI
Facebook
Facebook Messenger
Google Ads
Google Analytics
IdoSell
Integrately
LiveAgent
LiveChat
Morphic
MySMSmantra
Nekton.ai
PrestaShop
Quickwork
SALESmanago
Slack
WiserNotify

Integrations Supported

Zapier
Base.com
CloudTalk
Coursebox AI
Facebook
Facebook Messenger
Google Ads
Google Analytics
IdoSell
Integrately
LiveAgent
LiveChat
Morphic
MySMSmantra
Nekton.ai
PrestaShop
Quickwork
SALESmanago
Slack
WiserNotify

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Firmao

Date Founded

2010

Company Location

Poland

Company Website

firmao.net

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

chatbot.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

SAP Business ByDesign Reviews & Ratings

SAP Business ByDesign

Navigator Business Solutions
Ochatbot Reviews & Ratings

Ochatbot

Ometrics
Manavate Reviews & Ratings

Manavate

Manavate Ltd
Amazon Lex Reviews & Ratings

Amazon Lex

Amazon
Business Bits Reviews & Ratings

Business Bits

Bitsware