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What is FirstTwo?

With the exponential growth of information, tools that utilize both internal and external intelligence have become essential for those working in public safety. Most current tools, however, are limited to text, are slow to provide responses, are typically used at desks, and are accessible to only a few personnel. Imagine a scenario where officers can quickly access and visualize data on a map using any device they carry. This real-time visual access to critical intelligence allows for better decision-making both before and during incidents, as well as in their aftermath. Tasks that previously took hours can now be completed in mere minutes, and operations that were once restricted to office settings can be performed effortlessly in the field. Successful responses hinge on the ability to merge small pieces of information from various sources. FirstTwo pinpoints, prioritizes, and delivers essential facts exactly when responders need them. While certain layers of information remain confidential, they can be shared with partner agencies if needed, ensuring effective collaboration. Additionally, comprehensive development of information layers and continuous support are part of your licensing agreement, guaranteeing that your team has the necessary resources readily available. This groundbreaking approach not only fosters enhanced teamwork but also equips responders with the tools to act decisively and effectively in rapidly changing situations, ultimately improving public safety outcomes. The integration of such advanced technology marks a significant advancement in how emergency services operate.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

Axon Fusus

Integrations Supported

Axon Fusus

API Availability

Has API

API Availability

Has API

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FirstTwo

Company Website

www.firsttwo.com

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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