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What is Fiserv Engagement Advantage?

Engagement AdvantageSM from Fiserv offers a robust solution that equips your business to showcase the billing and payment options desired by your customers, while also enhancing engagement to drive growth and improve your competitive stance in customer experience. Nowadays, customers expect personalized interactions and straightforward choices in every engagement. By catering to diverse preferences and effectively competing on customer experience through innovative technologies and expertise, businesses can streamline operations and avoid unnecessary expenses. There are numerous avenues for bill distribution and several ways to connect with bill recipients. No matter the delivery method, customers invest significant time reviewing their monthly bills; our research shows that individuals typically spend about two to four minutes on each paper bill, with slightly less time on digital versions. Through the use of highly personalized and branded billing, businesses can effectively engage their customers, facilitate cross-selling opportunities, and provide a cohesive experience across multiple channels, ultimately fostering stronger customer relationships. This strategy not only aligns with customer expectations but also contributes to sustainable business growth, ensuring that companies remain competitive in an ever-evolving market landscape. As businesses adapt to these changing dynamics, they can create a more loyal customer base that appreciates tailored services.

What is BriteCore?

BriteCore, relied upon by more than 100 insurance providers throughout North America, delivers a cloud-native core insurance platform tailored for property and casualty insurers, aimed at fostering business expansion, improving operational efficiencies, and providing exceptional adaptability. The BriteCore Platform allows insurers to effortlessly handle policies, billing, and claims, quickly set up new products, and utilize extensive reporting and analytics, all integrated within a cohesive core insurance system that features intuitive portals for both agents and policyholders. By streamlining these processes, BriteCore empowers insurers to respond swiftly to market changes and customer needs. For further details, please visit britecore.com.

Media

Media

Integrations Supported

ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Paylocity
SkyStem ART
ThingSpace IoT Platform
VGS Platform

Integrations Supported

Fasoo Data Radar

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

https://www.britecore.com/pricing

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Fiserv

Date Founded

1984

Company Location

United States

Company Website

www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Company Facts

Organization Name

BriteCore

Date Founded

2004

Company Location

United States

Company Website

britecore.com

Categories and Features

Insurance Agency Management

Life & Health
Property & Casualty

Insurance Billing

Not specified

Categories and Features

Insurance Agency Management

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Policy Management
Property & Casualty
Quote Management

Insurance Billing

Not specified

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Reporting

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Customer Portal
For Casualty Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

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