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What is Fishbowl?

Through the innovative use of unmatched data and intelligence, we are transforming guest engagement, positioning ourselves as leaders in restaurant customer relationship management, analytics, and marketing techniques. With a rich history spanning over twenty years and a loyal clientele of more than 50,000 satisfied customers, we excel in the realm of restaurant marketing. Our success stems from our ability to provide engaging, personalized content that encourages patrons to return consistently. We offer seamless integration of all your data sources—ranging from Point of Sale systems to reservations, delivery services, and online ordering platforms—to elevate your marketing initiatives. Regardless of the data you possess, we will connect to it effortlessly, guiding you in utilizing this information for more effective marketing strategies. The relationship each guest has with your brand is a constantly evolving journey, and we help you build comprehensive profiles that improve and refine every interaction. This enables you to extract valuable insights that lead to targeted promotions and enhanced customer loyalty. By grasping these shifting narratives, you can cultivate enduring connections with your customers, ultimately driving sustained business growth while continuously adapting to their needs and preferences.

What is Agilysys Analyze?

Business analytics customized for the hospitality industry, including hotels, restaurants, and resorts, provide a streamlined approach to understanding expenditures through immediate access to guest preferences and histories. You can elevate your analytical capabilities by creating personalized dashboards that highlight daily key performance indicators (KPIs). By segmenting your data, you can uncover insights that may have previously gone unnoticed, allowing for more informed decision-making. With continuous access to crucial point of sale (POS) and property management system (PMS) data, you can uphold exceptional service standards, even in your absence. Whether using Agilysys InfoGenesis, Agilysys LMS, or both, identifying inconsistencies that could affect your profitability becomes much easier, revealing potential growth avenues. By optimizing your operations and enriching the guest experience, you set the stage for future success. The journey begins with the right software that can predict guest reservations, enabling you to fine-tune your inventory and staffing while creating a memorable experience for each visitor. This holistic strategy not only enhances operational efficiency but also cultivates enduring relationships with guests, ultimately leading to long-term loyalty and satisfaction. Embracing these tools positions your business for sustained growth in a competitive market.

Media

Media

Integrations Supported

LeafLink
QuickBooks Online
Rayven
WizCommerce

Integrations Supported

Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Infrasys POS
Optii
Wave RMS
Whistle Messaging
b4 TransForm

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Fishbowl

Date Founded

2001

Company Location

United States

Company Website

fishbowl.com

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com

Categories and Features

Categories and Features

Business Intelligence

Ad Hoc Reports
Dashboard
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators

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