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What is Fishbowl?

Through the innovative use of unmatched data and intelligence, we are transforming guest engagement, positioning ourselves as leaders in restaurant customer relationship management, analytics, and marketing techniques. With a rich history spanning over twenty years and a loyal clientele of more than 50,000 satisfied customers, we excel in the realm of restaurant marketing. Our success stems from our ability to provide engaging, personalized content that encourages patrons to return consistently. We offer seamless integration of all your data sources—ranging from Point of Sale systems to reservations, delivery services, and online ordering platforms—to elevate your marketing initiatives. Regardless of the data you possess, we will connect to it effortlessly, guiding you in utilizing this information for more effective marketing strategies. The relationship each guest has with your brand is a constantly evolving journey, and we help you build comprehensive profiles that improve and refine every interaction. This enables you to extract valuable insights that lead to targeted promotions and enhanced customer loyalty. By grasping these shifting narratives, you can cultivate enduring connections with your customers, ultimately driving sustained business growth while continuously adapting to their needs and preferences.

What is DinePlan?

The DinePlan Suite has been thoughtfully crafted, refined, and consistently updated to meet the evolving requirements of various restaurant business models and their complex operations. Our all-encompassing strategy encompasses every component of the suite along with our DineConnect cloud-based system. It includes a multitude of features such as sold-out notifications, petty cash oversight, blind counting, combo deals, upselling functions, and a robust promotion management system. Users have access to a variety of reporting tools that enable them to assess and improve operational effectiveness. A key highlight is the Department tab, which supports the management of different concepts and pricing strategies seamlessly. Moreover, it simplifies the management of order details with functionalities such as kitchen notes, options for delayed serving, and customizable dish modifiers. This comprehensive strategy not only streamlines operations but also empowers restaurant owners to adapt their services efficiently to meet the unique demands of their clientele. Ultimately, such flexibility is crucial in today’s fast-paced dining environment.

Media

Media

Integrations Supported

BarTender
ConnectPointz
GMDH Streamline
LeafLink
QuickBooks Online
Rayven
WizCommerce

Integrations Supported

fileAI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Fishbowl

Date Founded

2001

Company Location

United States

Company Website

fishbowl.com

Company Facts

Organization Name

LEVELFIVE

Company Location

Singapore

Company Website

www.dineplan.net

Categories and Features

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Inventory Management
Menu Management
Reporting/Analytics
Reservations Management
Sales Tracking

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