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Ratings and Reviews 0 Ratings
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What is Fishbowl?
Through the innovative use of unmatched data and intelligence, we are transforming guest engagement, positioning ourselves as leaders in restaurant customer relationship management, analytics, and marketing techniques. With a rich history spanning over twenty years and a loyal clientele of more than 50,000 satisfied customers, we excel in the realm of restaurant marketing. Our success stems from our ability to provide engaging, personalized content that encourages patrons to return consistently.
We offer seamless integration of all your data sources—ranging from Point of Sale systems to reservations, delivery services, and online ordering platforms—to elevate your marketing initiatives. Regardless of the data you possess, we will connect to it effortlessly, guiding you in utilizing this information for more effective marketing strategies.
The relationship each guest has with your brand is a constantly evolving journey, and we help you build comprehensive profiles that improve and refine every interaction. This enables you to extract valuable insights that lead to targeted promotions and enhanced customer loyalty. By grasping these shifting narratives, you can cultivate enduring connections with your customers, ultimately driving sustained business growth while continuously adapting to their needs and preferences.
What is DinePlan?
The DinePlan Suite has been thoughtfully crafted, refined, and consistently updated to meet the evolving requirements of various restaurant business models and their complex operations. Our all-encompassing strategy encompasses every component of the suite along with our DineConnect cloud-based system. It includes a multitude of features such as sold-out notifications, petty cash oversight, blind counting, combo deals, upselling functions, and a robust promotion management system. Users have access to a variety of reporting tools that enable them to assess and improve operational effectiveness. A key highlight is the Department tab, which supports the management of different concepts and pricing strategies seamlessly. Moreover, it simplifies the management of order details with functionalities such as kitchen notes, options for delayed serving, and customizable dish modifiers. This comprehensive strategy not only streamlines operations but also empowers restaurant owners to adapt their services efficiently to meet the unique demands of their clientele. Ultimately, such flexibility is crucial in today’s fast-paced dining environment.
Integrations Supported
BarTender
ConnectPointz
GMDH Streamline
LeafLink
QuickBooks Online
Rayven
WizCommerce
fileAI
Integrations Supported
BarTender
ConnectPointz
GMDH Streamline
LeafLink
QuickBooks Online
Rayven
WizCommerce
fileAI
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Fishbowl
Date Founded
2001
Company Location
United States
Company Website
fishbowl.com
Company Facts
Organization Name
LEVELFIVE
Company Location
Singapore
Company Website
www.dineplan.net
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
Categories and Features
Cloud Kitchen Management
Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management