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What is Five Sigma?

Five Sigma has set out on a mission to enable claims organizations to adopt innovative solutions. Their array of claims management tools and unique platform provides insurers with the resources needed to adjust their claims processes in a rapidly changing landscape. With a comprehensive selection of Claims-First Cloud-Native and User-Centric products, Five Sigma empowers adjusters to handle claims with greater efficiency and speed. By automating repetitive administrative tasks, adjusters are able to focus on making well-informed decisions, while the system adeptly takes care of the remaining operations. The introduction of Clive™ by Five Sigma marks a significant advancement in the industry, as it is the first AI-driven claims adjuster designed to transform how insurers, MGAs, and TPAs process claims. Utilizing advanced AI and automation technology, Clive enhances the entire claims lifecycle, starting from the First Notice of Loss (FNOL) right through to the final settlement. This intelligent agent not only increases the efficiency of claims management but also enhances precision and minimizes expenses by automating a range of tasks, ultimately creating a more seamless and effective process for all parties involved. Furthermore, Five Sigma’s commitment to innovation is paving the way for a new era in claims management that promises to benefit the entire industry.

What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$200 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Five Sigma

Company Location

United States

Company Website

www.fivesigmalabs.com

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency Management

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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