Ratings and Reviews 23 Ratings

Total
ease
features
design
support

Ratings and Reviews 12 Ratings

Total
ease
features
design
support

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What is FixMe.IT?

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

What is Distant Desktop?

Distant Desktop is a complimentary remote desktop tool designed for both personal and professional applications, giving users the ability to connect and manage computers from anywhere in the world. There's no requirement for installation or registration; users only need to download the application on both the computer being controlled and the one initiating the control. Once you have your unique ID and password, establishing a remote connection is straightforward. During your remote sessions, you can leverage the integrated chat function to exchange messages with your remote partner seamlessly. For voice conversations, simply connect a microphone and speakers or utilize a headset for clear audio. Moreover, the Demonstration mode is particularly useful as it allows you to provide remote access to your desktop while restricting control over your PC, making it ideal for educational purposes, training sessions, or showcasing digital products. This capability fosters an interactive environment, as users can not only watch your actions in real time but also engage in conversation or participate in the chat, thus enriching the overall user experience and making remote collaboration more effective. With its ease of use and versatile features, Distant Desktop stands out as a valuable tool for anyone looking to enhance their remote interaction capabilities.

Media

Media

Integrations Supported

Herfert Software

Integrations Supported

Herfert Software

API Availability

Has API

API Availability

Has API

Pricing Information

$32.50/month/seat
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.techinline.com/

Company Facts

Organization Name

Distant Desktop Software

Company Location

United States

Company Website

www.distantdesktop.com

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

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