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What is Fixi?
                Fixi allows individuals to easily report a range of issues, such as broken street lights, overflowing garbage bins, or uneven pavement, while ensuring that the appropriate personnel are assigned to resolve these matters. The process of submitting a report on the Fixi platform is user-friendly, and reporters receive real-time notifications regarding the actions being taken. Reports can be quickly routed to the designated handler, who can access the relevant tasks within Fixi and communicate directly with the reporter about any updates. As Fixi operates entirely on the cloud, users can remain informed at all times, and the entire setup can be finalized in just one day. The dashboard provides a clear visual representation of all reported issues, organized by type, location, team, and the handler assigned to each case. In addition, issues can be escalated to external contractors, and suppliers can be incorporated through intelligent links, thereby improving collaboration and efficiency in resolving community problems. This innovative approach not only simplifies the reporting process but also enhances communication among all stakeholders involved, creating a more responsive community. Overall, Fixi fosters a proactive environment for addressing local concerns effectively.
            
        
            What is BS&A Online?
                BS&A Online is a comprehensive digital platform designed to provide users with 24/7 access to a variety of local government resources. This service fosters secure communication among real estate professionals, appraisers, contractors, local residents, and municipal personnel, ensuring that important information is easily accessible at any time. A key feature of BS&A Online – Community Development is its ability to streamline essential processes in building departments, offering functionalities such as Online Inspections and Online Permit Applications. Additionally, BS&A Online – Employee Self Service allows staff to manage their payroll and employment information conveniently, including the ability for employees or their supervisors to input timesheet data through an online system. Moreover, BS&A Online – Financial Services provides users with the capability to obtain financial reports on demand, thereby promoting greater efficiency and transparency. With its extensive range of services, BS&A Online plays a vital role in enhancing the relationship between local governments and their communities, ultimately contributing to improved civic engagement. The platform's commitment to innovation ensures that it remains a valuable resource for all users involved.
            
        
            Integrations Supported
            
                
    Azure SQL Database
            
            
        
        
    
        
        
            
                
    Microsoft Excel
            
            
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
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                Has API
            
            
        
        
    
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                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
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                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
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                Android
            
            
        
        
    
        
        
            
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                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
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                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Decos Global
Date Founded
1987
Company Location
Netherlands
Company Website
decos.com/en/government/public-space-reporting
Company Facts
Organization Name
BS&A Software
Date Founded
1987
Company Location
United States
Company Website
www.bsasoftware.com/solutions/bsaonline/
Categories and Features
Municipal
                                        Animal Licensing
                                        
                                    
                                    
                                    
                                        Code Enforcement
                                        
                                    
                                    
                                    
                                        Fund Accounting
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        License Issuance
                                        
                                    
                                    
                                    
                                        Parking Management
                                        
                                    
                                    
                                    
                                        Permit Issuance
                                        
                                    
                                    
                                    
                                        Planning & Zoning
                                        
                                    
                                    
                                    
                                        Property Database
                                        
                                    
                                    
                                    
                                        Taxation & Assessment
                                        
                                    
                                    
                                    
                                        Utility Billing
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Categories and Features
Municipal
                                        Animal Licensing
                                        
                                    
                                    
                                    
                                        Code Enforcement
                                        
                                    
                                    
                                    
                                        Fund Accounting
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        License Issuance
                                        
                                    
                                    
                                    
                                        Parking Management
                                        
                                    
                                    
                                    
                                        Permit Issuance
                                        
                                    
                                    
                                    
                                        Planning & Zoning
                                        
                                    
                                    
                                    
                                        Property Database
                                        
                                    
                                    
                                    
                                        Taxation & Assessment
                                        
                                    
                                    
                                    
                                        Utility Billing
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                         
         
        