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What is FixyFlow?

FixyFlow is a web-based solution tailored for service-driven enterprises, emphasizing streamlined customer interaction and efficient job oversight. The platform creates a unique tracking page for every job, allowing customers to effortlessly access it via their web browsers without the hassle of downloading apps or creating accounts, and it sends SMS alerts as jobs advance through different phases. This tracking page enables clients to keep tabs on job progress, view images, check estimates, access payment links, approve quotes, and communicate directly with the service provider. After a job's completion, FixyFlow encourages customers to provide feedback, directing satisfied clients to submit Google reviews while also offering a private feedback avenue for those with concerns. The tool integrates smoothly with existing scheduling, invoicing, or inventory management systems and can also function alongside spreadsheet applications. It is especially advantageous for fields such as phone repair, auto repair, detailing services, cleaning, plumbing, landscaping, HVAC, and appliance repair. The service provides subscription plans that determine the monthly limits for jobs and SMS messages, with SMS capabilities included in the plan. Furthermore, FixyFlow fosters customer engagement by simplifying communication and ensuring transparency throughout the entire service experience, ultimately enhancing overall satisfaction and trust. With its user-friendly interface and robust features, FixyFlow proves to be an essential asset for businesses looking to improve their service delivery and customer relationships.

What is Electron Apps?

Electron Apps offers a robust software solution for field service management specifically designed for the HVAC and plumbing industries. By merging various functionalities such as office dispatching, scheduling, customer and equipment oversight, estimates, invoicing, maintenance agreements, and a mobile application for technicians, it enhances the efficiency of the entire service workflow. Dispatchers can skillfully assign jobs by taking into account appointment preferences, the skills of technicians, job progress, and previous performance data; the scheduling tool also allows for the management of recurring maintenance appointments, travel durations, and the availability of the workforce. Technicians gain the advantage of accessing job details, recording notes and images, updating job status, and working offline until they reconnect to upload their data. The invoicing system supports various billing methods, including flat-rate and time-and-material options, while also managing deposits and enabling the creation of exportable invoices suitable for accounting needs. Designed with small to medium-sized trade businesses in mind, this software offers flexible plans that can accommodate different team sizes and multiple locations. Furthermore, its intuitive interface ensures that both dispatchers and technicians can easily manage their responsibilities without confusion. As a result, Electron Apps significantly boosts productivity and service quality within the industry.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version

Pricing Information

$89/month
Shop is $89/month billed annually (up to 8 people) or $109/month month-to-month. Route is $229/month billed annually (up to 20 people) or $269/month month-to-month. Multi-shop pricing is custom for multiple locations or more than 20 people. Annual billing is prepaid; the vendor says it is not a contract.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

FixyFlow

Company Location

Canada

Company Website

fixyflow.com

Company Facts

Organization Name

Electron Apps

Date Founded

2011

Company Location

United States

Company Website

electronapps.com

Categories and Features

Categories and Features

HVAC

Not specified

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